Intake Worker

Location: Western Region | Melton

Job type: Not provided

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Health and Allied Health

Reference: 46448
- Intake Worker - Orange Door (Men’s Program)
- Multiple Positions (20.9EFT)
- Full-time, Part-time opportunities

**The Orange Door**

The Orange Door aims to support people experiencing family violence by providing a central access point to services tailored to individual family needs. A key priority of the Orange Door is to reduce risk of harm associated with controlling, violent and abusive behaviour by undertaking comprehensive risk assessment and management strategies.

The Orange Door provides an integrated team approach to working with affected families which is achieved by providing:

- a more visible contact point for people to know where to go for specialist support
- help for people to identify family violence and child wellbeing issues
- advice based on contemporary risk assessment tools and guidance
- specialist support and tailored advice for victims, families and children, and perpetrators
- connection and coordination of access to support
- a system-wide view of service capacity, client experience and outcomes

**The Position**

As an Orange Door Intake Worker, you will support people with advice with a focus on risk assessment, engagement, and provision of an initial response and as a source of information to people referred to the Hub. You will work collaboratively as part of an integrated practice approach to respond to family violence and children and family vulnerability concerns through the provision of:

- Screening and triage, assessment, crisis responses, service planning, targeted interventions;
- Allocation of services and coordination of referrals;
- Integrated risk assessment and planning, including participating in case conferences, meetings and the resolution of stakeholder issues.

For more specific information, please refer to the Position Description.

**To be Successful in this Role you will have**:

- Experience working with perpetrators of violence, men / fathers;
- A relevant tertiary qualification in Social Work, Psychology or related behavioural sciences at degree level with substantial experience; or associate diploma level with substantial experience in the relevant service stream;
- Demonstrated experience working with children and families and/or family violence where there are complex needs and risk issues;
- Resilience to work with and support clients who have been exposed to trauma;
- Demonstrated ability to identify, assess and prioritise risks and needs of clients in a whole of family approach;
- The ability to recognise and identify limits of own expertise and to seek advice or refer clients to other specialists.

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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