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Therapeutic Support Manager

2 weeks ago

Hunter Valley, Australia Lifestyle Solutions Full time

**Therapeutic Support Manager | Intensive Therapeutic Care**:

- **Newcastle and Hunter**:

- **Full-Time Position**

Our management team in Newcastle/Hunter are looking for a superstar Therapeutic Support Manager to join the team

As the Therapeutic Support Manager, you will enable our Children and Young People to improve their quality of life, participation in the community, ensure service delivery is person-centered and is based on a framework of strengths-based intervention and support. This will be achieved by providing excellent support, supervision and management of our team of Therapeutic Support Workers.

**_ Keep Calm and Be Happy_** - What are the benefits?**
- Hourly rate based on SCHADS Award 5.1
- Salary packaging options included up to $16K p/a salary sacrifice, Meal and Entertainment card (up to $2,300 p/a)
- Ongoing training and career development opportunities
- Crisis and incident support from national 24/7 Incident Response team
- We take COVID-19 seriously and provide PPE, regular information updates and practice the latest health advice

**_Own It_** - How we get the job done**

The Therapeutic Support Manager is responsible for:

- Providing support, supervision, and guidance of the team of Therapeutic Youth Workers
- Managing and maintaining rosters and appropriate staffing levels
- Day to day management of the services; creating a home like environment for the Children and Young People who live there
- Coordinating the implementation of case plan and leaving care plans for the Children and Young People in consultation with Case Managers
- Coordinating the completion of life story work by the Therapeutic Youth Workers in consultation with Case Managers
- Manage complaints and responding immediately to allegations or concerns raised in consultation with Service Specialist (Senior Manager)

The Therapeutic Support Manager will be required to complete at least two rostered shifts per week. These hours are to be negotiated with the Service Specialist (Senior Manager) and form part of the ongoing roster.

Click on the following link to view the Position Description.

**_ Make It Matter_** - What you will bring to make a difference in other's lives**

Essential Requirements:

- Minimum qualification of a completed Bachelor’s degree in a relevant field
- Relevant management experience of Children and Young People in Out of Home Care who have a disability and/or with complex care needs due to trauma-based background
- Experience managing staff who regularly face crisis situations in the course of their work
- Knowledge and demonstrated experience to work within the relevant legislation, OOHC Standards, policies, and procedures
- Excellent oral and written communication and demonstrated administration skills and computer literacy
- Ability to work collaboratively as a member of a multidisciplinary teams and in partnership with other services, and to receive feedback and guidance
- Current drivers’ license
- Willingness to work outside of business hours
- Working with Children Check
- Please note:
**_ Respect_** - Who we are and why we do it**

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic, and caring.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.

**Join Us - Next steps**
- Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment._