Service Manager

2 weeks ago

Wacol, Australia Aggreko Full time

We're the global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

**Why Aggreko?**Here are some of the perks and rewards.
- Competitive compensation.
- Bonus program.
- Paid training programs and tuition reimbursement.
- Safety-focused culture.
- Community volunteering program.
- A range of career development opportunities.

**What you'll do**:

- Manage Lead, supervise, and support a team of service technicians and coordinators handling temperature control HVAC systems.
- Manage daily service operations including scheduling, dispatching, and performance monitoring.
- Ensure timely and effective response to service calls and preventative maintenance.
- Provide technical support and guidance for troubleshooting complex temperature control systems.
- Maintain high standards of customer satisfaction through proactive communication and quality control.
- Collaborate with sales, engineering and project teams to ensure smooth transition from project completion to service.
- Monitor KPIs and service metrics to improve efficiency and profitability.
- Ensure compliance with safety regulations, industry standards, and company policies.
- Identify training needs and facilitate ongoing technical development for the service team.
- Manage service contracts and ensure contractual obligations are fulfilled.

**To thrive in this role, you'll have the following skills and experience**:

- 5+ years of experience in HVAC, BMS, or industrial temperature control systems.
- 5+ years in a supervisory or management role preferred.
- Strong knowledge of mechanical and control systems, diagnostics, and repairs.
- Excellent leadership, communication, and organizational skills.
- Proven ability to manage and develop high-performing teams.
- Customer-focused mindset with problem-solving capabilities.
- Familiarity with service management software and scheduling systems.
- Valid driver’s license and clean driving record.
- ** Qualifications**:

- 5 HVAC/R or Controls certification/license.
- Experience with commercial or industrial clients.
- Background in controls systems such as Trane, Johnson Controls, Siemens, Honeywell, etc.

**Preferred Attributes**:

- Experience in a rental environment delivering customer solutions
- Ability to work under pressure and manage multiple projects simultaneously.
- Customer-first mindset with a proactive problem-solving approach.

**Join us. Bring your energy. Grow your career.**

LI-MP1

**Equal employment opportunity**

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

  • Service Manager

    7 days ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **Service Manager - Wacol**: - ** Fixed Term contract**: - ** Attractive salary + car allowance** *** **The Opportunity** Hitachi is seeking a strong, structured, and disciplined Leader for a rare and exciting opportunity to join the team in a fixed term contract of **Service Manager - Brisbane**. In this role, you will **plan, lead & control all...

  • Service Administrator

    2 weeks ago

    Wacol, Queensland, Australia Hitachi Full time $60,000 - $90,000 per year

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.The OpportunityReporting to the Reman Manager, you will provide end to end Administration support for our Service team. The role will be standard office hours and will be based in our Brisbane Reman Branch in Wacol.The responsibilities will...

  • Field Service Supervisor

    4 days ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **Hitachi Benefits** - ** TWO bonuses a year**: Potential to earn biannual bonuses providing increased earning capacity. - ** Health**: Discounted Medibank health insurance policy. - ** Stability**: Permanent Full-Time Position in a leading OEM with long-term job security. - ** Uniform**: Generous uniform supplied with Full PPE. - ** Training and...

  • Service Advisor

    3 days ago

    Wacol, Queensland, Australia IVECO Trucks Australia Ltd. Full time $60,000 - $80,000 per year

    Due to the introduction and success of the all-New Iveco heavy and light Vehicle Commercial range, we are now on a Recruitment Drive to support our ever-increasing customer base.Iveco Brisbane is Queensland largest Iveco Dealer and is located in Wacol (Brisbane's western suburbs) our dealership is the flag ship of Iveco Trucks Australia and Iveco's only...

  • Customer Service Officer

    1 week ago

    Wacol, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Permanent position, full-time Monday to Friday. - Grow your customer service career with an automotive industry leader **Customer Service Officer - Gemini Wacol (Brisbane)** - Permanent Role | Monday to Friday | No Weekends!_ **About Gemini Wacol** Located just off the Ipswich Motorway in Brisbane’s...

  • Customer Service Officer

    1 week ago

    Wacol, Queensland, Australia Ausreo Full time $60,000 - $90,000 per year

    Introduction:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:Our agility to provide superior service and support...

  • Accommodation Services Officer,

    3 days ago

    Wacol, Queensland, Australia Queensland Corrective Services Full time $60,000 - $80,000 per year

    The Accommodation Services Officer (ASO) provides support and oversight of offenders subject to Supervision Orders issued in accordance with the Dangerous Prisoners (Sexual Offenders) Act 2003. The ASO's work a 24/7 roster and will monitor offenders' compliance with order conditions and accommodation requirements, in addition to providing support and...

  • Customer Service Officer

    5 days ago

    Wacol, Australia AMA Collision Full time

    Permanent, full-time position. Monday to Friday - Get back your weekends! - Grow your Customer Service skills within the collision industry - Work with our great team for the long term! Gemini Wacol is a large repair shop in the western corridors of Brisbane (just off the Ipswich Motorway) with ample opportunity for career progression and long-term...

  • Field Service Technician

    2 weeks ago

    Wacol, Queensland, Australia Kaishan Australia Pty Ltd Full time $60,000 - $90,000 per year

    Air Compressor Technician / Qualified Mechanic / Mechanical Trades PersonSecure global companyFully maintained service van with generous personal use allowed.Uniform providedMobile phone supplied with generous personal use.Comprehensive ongoing trainingCompany-sponsored external development coursesAbout Kaishan CompressorsKaishan Compressors is a global...

  • Workshop Service Technician

    5 days ago

    Wacol, Queensland, Australia Stenhouse Lifting & Safety Solutions Full time $60,000 - $90,000 per year

    At Stenhouse Lifting, we're proud of our 28-year legacy as a trusted, family-owned business supporting major infrastructure and industrial projects across the country. With a strong foundation and a vision for continued growth, we're now on the lookout for a Workshop Technician to join our Wacol team.This is a hands-on, workshop-based role perfect for...