Product Recovery

4 days ago

Richmond, Australia IKEA Full time

Who you are

Are you looking for your next leadership role You are a confident leader with a passion for sustainability and are determined to make a difference. You will be a hands
- on leader who can motivate and lead your team of dedicated co-workers as you drive cost-preventive actions, along with effective ways of maximising profit. You are customer-centric and results driven, with an ability to work within a frame of well-defined goals. Your knowledge, skills and experience will include knowledge of the process and functions within IKEA retail, and knowledge of the IKEA product range. You are capable of working on several tasks at same time and have previous retail or operations experience. As our store trades 7 days a week, you have the ability to work a rotating roster which includes early mornings, late nights and weekends.

**Responsibilities**:
A s Product Recovery & Quality Manager, your responsibilities will include, but not limited to:

- Lead the team with a focus on putting the customer first in everything you do within the store.
- Co-operate across functions to ensure everyone understands and contributes to the Product Recovery, Quality & Compliance process.
- Set goals, measurements for Product Recovery, Quality & Compliance (PQR&C) and constantly strive for improving the ability of the store to perform daily tasks in accordance with set rules and guidelines
- Lead, coach and manage co-workers to secure competence development and succession planning.
- Responsible for leading the Product Recovery, Quality and Compliance processes in the store and ensuring that the team takes the correct actions as per IKEA Australia working methods in a timely matter.
- Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
- Secure sustainable ways of working throughout the whole Product Recovery, Quality & Compliance process.

About this work area

The Recovery department is a vital link in the success of the business working to recover costs by minimising internal damages through repacking, building and selling both damaged goods and customer returns. As the busy hub of every IKEA store, this is a fantastic opportunity to lead a department deeply invested within commercial internal processes and our product range. Championing sustainability and quality, this department will allow you to sink your teeth into some complex problem solving.

  • Product Recovery and Quality Manager

    5 days ago

    Richmond, Australia IKEA Full time

    **Job ID**: 290049 - **Date posted**: 08/05/2025 **Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Product Recovery

    5 days ago

    Richmond, Australia IKEA Full time

    **Job ID**: 290177 - **Date posted**: 08/05/2025 **Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Product Quality Coordinator

    2 days ago

    Richmond, Australia IKEA Full time

    Who you are You are passionate about sustainability and home furnishing. You drive the operational focus and oversee the daily operations of the Product Recovery & Quality department, whilst ensuring co-workers approach their tasks with a strong focus on the customer transaction. You have good attention to detail, are solution focused and have a...

  • Collections Recovery Administrator

    5 days ago

    Richmond, Australia REA Group Full time

    REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with...

  • Business Traineeship

    2 weeks ago

    Richmond, Australia Statewide Group Training Full time

    **Location**:Richmond, SA **Who is Statewide Group Training** Statewide Group Training (SA) Incorporated is an independent, community-based not for profit organisation that has been servicing the employment and training needs of South Australian apprentices and trainees, business and industry for over 30 years. **The Traineeship** Certificate 3 in...

  • Return to Work Manager

    2 weeks ago

    Richmond, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...

  • Customer Payments Specialist

    2 weeks ago

    Richmond, Australia REA Group Full time

    Join a collaborative, supportive team in a role where you will be solving new problems daily!- Enjoy a fantastic culture focused on learning and growth opportunities!- Permanent role based in Richmond We're REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey,...

  • Injury & Wellbeing Specialist - Vic/tas

    2 weeks ago

    Richmond, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...

  • Customer Payments Specialist

    2 weeks ago

    Richmond, Australia REA Group Full time

    Customer Payments Specialist- Join a close knit, friendly collections team that thrive on talking to people and problem solving!- Work from home up to 3 days a week!- We have long-term partnerships with charities working to address homelessness. We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s...

  • Customer Payments Specialist

    7 days ago

    Richmond, Australia REA Group Full time $60,000 - $80,000 per year

    Join a collaborative, supportive team in a role where you will be solving new problems dailyEnjoy a fantastic culture focused on learning and growth opportunitiesPermanent role based in RichmondWe're REAWith bold and ambitious goals,REA Groupis changing the way the world experiences property. No matter where you're at on your property journey, we're here to...