Receptionist

**Be the difference. Enjoy great rewards and benefits**:

- ** Permanent Full Time**position**:

- ** Excellent city-fringe location with onsite parking**:

- ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay**

A key front-line opportunity has become available for an experienced and professional Receptionist to become an integral part of our Southern Cross Care team at our Central Office located in Glenside.

**About the role**

Responsible for the delivery of accurate, efficient and timely front line reception and administrative duties to support Southern Cross Care’s Corporate Office. The Receptionist provides a professional, courteous and customer focused reception and administrative support service to residents, families, staff and the public.

For further details regarding the scope of the role, please refer to the position description.

**About you**

We are looking for people who will be the difference in the lives of our residents and clients.
- Greet all visitors to the site in a warm, courteous and professional manner
- Answer telephone calls promptly and professionally and direct callers to appropriate
persons, including dialling of external numbers as requested
- Promptly respond to and direct enquiries, consistent with SCC’s customer service
principles
- Provide efficient word processing and clerical services for the corporate office such as mail merges, name tag creation, production of certificates and maintenance of phone register as directed by the Manager CEO’s Office
- Collect and distribute mail and other correspondence / deliveries in a timely manner
- Maintaining site office administrative stationery store, mail room and the distribution
of all mail as required, within agreed timeframes
- Experience in dealing with clients in sensitive and difficult situations
- Experience in dealing with clients/public and a multi-line telephone switchboard
- Previous experience in a similar role is desirable, as is experience in the aged care industry or a not for profit organisation.

**About us**

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values of service, courage and compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

**Applications close**: 08 May 2025 at 4pm