Product Designer

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about diversity, equity and inclusion

Let’s talk about this role

As a Product Designer within our Digital Platforms and Experience business unit, you will work within a multi-disciplined Agile product team to drive research, design, and optimisation for member-facing digital experiences including web, IOS, and Android.

Key responsibilities include:
- Research: Conduct qualitative and quantitative research to understand user needs, business objectives, and technical constraints- Design: Utilise human-centred design (HCD) methodologies and leverage our design system to create innovative, feasible, and desirable digital products- Collaboration: Work closely with members of your Agile product team and other stakeholders, including Business Analysts and Developers, to foster a collaborative environment- Value alignment: Design accessible solutions that align with our values and customer experience principles- Knowledge sharing: Pair with other product designers to ensure design principles and best practices are applied to all our digital products and customer experiences- Testing and reporting: Test, measure, optimise, and report on digital products. Gather valuable insights to help inform the future direction of our digital products

For more information about tech at nib, please take check out our tech careers page:
Let’s talk about you

With previous experience in a similar role combined with the ability to empathise with user needs, other skills and experience that will help set you up for success include:
- Ability to utilise user testing, personas and mental models to better inform design process and decisions- Proficiency in user-centred design methodologies, with a solid grasp of UX and UI best practices.- Previous experience utilising appropriate research methodologies across the product lifecycle- Solid skills in interpreting requirements, data, and constraints to facilitate discussions that result in understanding the root problems- Great communication skills and ability to work with various stakeholders e.g. Product Managers, Technical Product Analysts, and development teams- Previous experience working on large scale projects with the ability to synthesise large sets of data into actionable insights

Let’s talk about working at nib

Our hybrid working approach means our employees work outside of the office for most of the time. Our hubs offer workspaces to connect and collaborate for events, meetings, or activities. To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace. nib’s approach to flexibility is focused on personalisation and giving our employees choice - not only in where they work, but also when and how.

Other benefits to support you at work (and play) include:
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Support
- _your better health _- whatever that looks for you - through our nib Well Program and corporate fitness discounts- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.