Claims Specialist

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together. **Claims Specialist - Excess of Loss and Reinsurance Workers Compensation | Personal Injury | NSW, VIC, WA, QLD, ACT & SA** - Put the customer at the heart of everything you do - Feel empowered to make a positive impact - Be trusted to do what's right **About the Role**: Reporting to the Senior Manager - Speciality Claims, this role purpose is to provide specialist advice and support to Self-Insured Customers of Personal Injury on all aspects of Excess of Loss claims management. Collaborate with internal stakeholders to ensure Reinsurance matters are identified, reported, and recovered. This is a permanent opportunity working within a flexible work environment that offers hybrid working options. **You'll be responsible for**: - Maintain a focus on strategic collaboration and claims management through monitoring and assessing Excess of Loss claims within the insured’s retention levels. - Provision of accurate calculation and monthly reporting on losses to all stakeholders where claims exceed the insured’s retention levels. - Assess, monitor, and facilitate Allianz reinsurance liability recoveries in accordance with Allianz Treaty contracts, guidelines, and procedures. - Maintain current knowledge of relevant insurance guidelines, legislation and regulations court decision impacting functions and policy changes, recommending changes to Allianz policies and procedures as required for continuous improvement. - Advise on and support the implementation of improvement opportunities to deliver improved outcomes for customer experience, and business efficiency and effectiveness. - Support the engagement with business unit representatives in program initiation, governance, development, and deployment. - Support the development and growth of stakeholder relationships. **Important to your success**: - Extensive experience in handling processes and procedures across ‘Excess of Loss’ claim management and Reinsurance management within a national workers compensation insurance or self-insurance environment. - Proven experience within Self Insurance, Account Management, or Intermediary within a Workers compensation environment - Proven capability to manage change through the initiation and promotion of organisational transformation, leveraging effective process, collaboration, and communication to foster commitment and participation. - Demonstrated experience in stability clause calculations, recovery of reinsurance payments and managing indexation combined with the capability to lead strategic planning activities into commercial operationalisation. - Extensive background in proactively building and maintaining professional relationships and networks to enhance industry positioning. - Proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends and links that inform judgements and solutions. - Excellent verbal and written communication skills. **What's on offer?** - Flexible work environment - Permanent opportunity - Join a division within Allianz that offers continuous market growth - A competitive salary package including bonus structure - A tailored career program to determine where you want to go within Allianz - A range of attractive benefits including Insurance & Gym Membership discounts - A strong, progressive & supportive team environment; we work together to achieve great results **About us** Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?". _Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, ex