Administration Manager

**Administration Manager - Icon Cancer Centre Moreland**

Key Points
- Lead a Team of Medical Administrators at Our Well-Established Radiation Oncology Centre
- Join a Rapidly Expanding Company with Career Advancement Opportunities
- Great Support from Site Manager, Nurse Manager & Senior Staff
- Permanent Full-Time, Monday-Friday - John Fawkner Private Hospital, Coburg VIC

This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.

**About Icon**:
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Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into Asia and New Zealand. With over 700 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 17 radiation oncology centres and 8 comprehensive centres, integrating medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy, offering a uniquely comprehensive suite of services for cancer patients.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**About the Role**:
We are seeking an Administration Manager to join our innovative and dynamic team. Based in Coburg within John Fawkner Private Hospital, this role reports to the Site Manager and is responsible for leading our administration team. This role requires close coordination with all our disciplines and is a varied role which includes team management, billing, data entry and auditing, rostering, site maintenance, training and development and oversight over all other daily activities. This role will operate in a full-time capacity, working 76 hours per fortnight working 5 days a week Monday to Friday (between the hours of 7am and 9 pm).

**Key Responsibilities**:

- Help cultivate a warm, safe and supportive environment for both staff and patients
- Assist in recruitment of administration staff and ongoing training and skill development
- Rostering of the administration team to meet business needs
- Support and lead the administration team through daily tasks and responsibilities
- Audit and evaluate practices and workflow to ensure compliance and best practice
- Meet organisational KPIs and targets for the administration team
- Patient billings and informed financial consent
- Exhibit effective communication skills with all staff, patients and carers
- Establish strong working relationship with the Site Manager, Doctors and staff
- Build positive relationships with other/hospital departments and the wider professional community
- Facilitate succession planning within the administration department by fostering leadership development and identifying gaps in skill
- Implement practice changes and quality improvements seamlessly within the team

**About the person we're going to hire**:
Icon is committed to providing exemplary patient care to the community. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and may be expected to offer occasional assistance across all current and future sites. If this sounds like you, we'd love to hear from you.

In return we offer a friendly, flexible and dynamic work environment, career development pathways and the opportunity to work for a growing and innovative market leader.

**Skills & Experience**:

- Experience supervising and leading teams in a health environment, such as practice manager or similar
- Experience and knowledge of the private health fund claiming process
- Demonstrated commitment to customer service and successful development of long term relationships with external and internal customers
- Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable)
- Knowledge of legislative requirements in a health care setting (desirable)
- Qualification or training in management and leading teams (desirable)

**How to Apply**:
**COVID Health Requirement