Venue Concierge

How does it sound to be part of a reliable, progressive, safe, and unified team working together to create memorable experiences for the local community? Your focus on venue safety and exceptional customer service would contribute to our great team of innovative, talented people who help each other succeed.

You’ll build positive, constructive relationships with your core team members and get to know our loyal members. You and your team will be the face of our club and the first impression for our guests.

Join our team and you’ll have opportunities for professional development and a scholarship program. You’ll have access to a gym/aquatic’s membership, a discount on food and coffee, and a great team culture to keep you motivated and inspired.

It sounds pretty good, right?

It gets better you’d be based on the beautiful Central Coast, but our organisation also makes life great on the mid North Coast, Blue Mountains and in Sydney. Our vision is ‘to make a significant contribution to the quality of community life’.

**Who are we?**

We are Mingara, one of the largest Clubs on the Central Coast, offering a diverse range of facilities. As well as a world-class gym, indoor Olympic pool, and an international standard athletics track, we also have restaurants, cafes, bars, gaming, TAB, Keno, promotions and events, and a wellness precinct with hairdresser, beautician, physiotherapist, and martial arts studio.

**A great opportunity**

We are looking for an energetic and motivated person to join our Security team. This is a part-time opportunity that would suit someone who is looking to build a career within hospitality industry, as well have a bit of variety in your role. You’ll also have opportunities to learn different skills in other areas to increase your knowledge base, and give you the ability to grow.

**Purpose of the Role**
- Provide a safe environment for our members and guests to enjoy all that we have to offer
- Provide exceptional customer experience regardless of what may be happening in the moment
- Problem solve and implement solutions to ensure a positive customer experience
- Ensure entry compliance for members and guests in a warm and welcoming way
- This role also works some days providing memorable experiences for our customers behind the bar or within our Gaming area

**To succeed in this role**
- You must hold a full New South Wales 1AC Security License (provisional licenses will not be accepted).
- Current RSA, RCG and First Aid certificates
- General knowledge and experience of hospitality operations and guiding legislation
- Confidence to work independently, think on your feet, resolve issues and manage tricky situations
- A high degree of discretion, integrity, and confidentiality
- Ability and availability to work a flexible schedule supporting our 24/7 operations.

NSW Master License: 410014563