Night Auditor

**Spare Staff **is hiring **Night Auditor** for **Metro Aspire Hotel Sydney in Ultimo NSW** **How to apply**: Application can be submitted on this link for review: **Metro Aspire Hotel Sydney** About Us: Metro Aspire Hotel Sydney is seeking a dedicated, experienced and professional Night Auditor to join our friendly and professional team. About The Role: Reporting to the General Manager you will be responsible for the smooth running of your shift, including the entire hotel operations, along with a number of key areas, including, but not limited to: - The performance of standard night auditing duties - Efficient, courteous and professional processing of customer enquiries, including check in and check out, guest complaints - Ensuring the Hotel telephone system is answered professionally and all reservation details, cashiering and amendments to guests' details are loaded accurately into the Hotel booking system. - Maximizing revenue potential through exercising sales and cashiering skills to ensure the highest conversion rate is achieved at the best possible rate. - Completing "Night Audit" procedures as per hotel policies checking for errors and making appropriate corrections. - Revenue management, including maximizing occupancy and average rate About The Shifts: We are seeking a friendly, confident & lively personality, who is after a permanent position where shifts will predominantly consist of - Night Audit shifts of 11pm to 7am About You: - Excellent guest service including check-in and check-out experience - Excellent interpersonal and strong communication skills - The ability to work under pressure, multi-task and meet designated time frames and be a team player - Capability to adhere to hotel policies and procedures - Competent in Word, Excel as well as hotel operation software. - Work unsupervised and a 'Can do' attitude - Ability to problem solve with a balance of empathy to ensure a mutually positive outcome - Previous hotel (accommodation) front office experience - Excellent time management and the ability to multi task - Excellent attention to detail - RoomMaster (InnQuest) experience preferred but not essential - Must be able to work the shifts as indicated above. **Job Type**: Casual **Salary**: From $27.00 per hour Schedule: - Flexible hours - Night shift - Shift work - Weekend availability Supplementary Pay: - Tips Application Question(s): - Metro Aspire Hotel Sydney