Member Service

7 days ago

Victor Harbour, Australia Hahndorf Laser & Beauty Full time

Spa Clubs is a local owned and operated fitness facility which includes 2 facilities on the Fleurieu Peninsula, Victor Harbor & Goolwa. It offers 24:7 Gym access, Group Fitness Classes, Functional Training Zone, Group Training Sessions, Personal Trainers and is built on a fun community vibe.

We are currently seeking a fun, motivated, hardworking, individual to join our team in our newly developed member service role.

The responsibilities are (but not limited to) the following:

- Customer service - greeting our members, potential members, being friendly inviting and approachable.
- Ability to show potential members around our facility, build rapport with them and work out their situation and how we can help them best. - Understanding of our memberships.
- Taking responsibility of reception duties.
- Cleaning and maintenance of the facility - equipment, reception, outdoor area, bathrooms and more.
- Assisting in orders for retail products and supplies.
- Reporting any maintenance issues that require attention.
- Using your initiative on how to solve problems, follow up and communication.
- Build connections with members to members.

To be successful in this role, you will need:

- A professional and positive attitude
- Willingness to learn and show initiative
- Exceptional customer service skills
- High attention-to-detail skills
- Ability to have fun with our members

In return we offer you:

- Complementary gym membership
- Fun, friendly and exciting working environment
- Career growth & opportunities

**Job Type**: Casual

**Salary**: From $29.04 per hour

**Benefits**:

- Gym membership

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work Location: In person

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