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Consultant

2 weeks ago

Melbourne, Australia Quacquarelli Symonds Full time

**Role: Consultant**

**Location: Melbourne or Sydney**

**Job type: Full time, Permanent, Hybrid**

**Why QS?**

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do - we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation - putting us among the top 28% of workplaces globally - it’s official: QS is a place where everyone can thrive.

**As a Consultant, this is what you’ll be doing**:
QS is seeking an enthusiastic, imaginative, and effective consultant to join its established and rapidly growing higher education performance consulting practice. The practice comprises a vibrant and skilled team of experienced and passionate higher education experts delivering high quality strategic insight and advice to education institutions and policy makers worldwide.

**QS Expertise**

The position will be focused on: taking a proactive role in supporting the practice’s global engagement in terms of development and delivery; contributing effectively to the service offering development in synergy with the different parts of the business; and participating increasingly in executive representation -thought-leadership/ professional commentary
- to help universities and their stakeholders best maximise their positive impact.

**Role responsibilities**
- Consulting Engagement - contributing to international consulting projects including occasionally taking a leading role on some components: planning, managing, and delivering; ensuring high expectations for quality in all assigned projects and deliverables
- Business Development - contributing to business development opportunities for prospective clients: scoping and proposal tailoring.
- Customer Experience - enhancing the customer experience to convert one-time satisfied customers to long-term partners and champions
- Product Development - contribute to channel insights surfaced through close working with the team and QS stakeholders into evidence-based feature recommendations for products and services across the QS portfolio
- Sector Expertise -build a sound a working knowledge of international higher educationAnd any other duties that fall within the scope and purpose of the role.

**Key skills and experience**

We’d love to hear from you if you have most, or all of the following:

- Highly adaptable and quick learner
- Strong attention to detail with a commitment to ensuring high quality delivery
- Confident approach and creative mindset oriented towards problem-solving and strategic development
- Strong commitment to maintaining and surpassing standards
- Ability to manage workload and competing deadlines with mínimal handholding
- Excellent organisational skills, with the ability to manage multiple tasks and deadlines
- Excellent team-work ethic, able to learn from other team members, to; incorporate constructive feedback autonomously; ready to support the wider team - autonomy and collaboration
- Ability to take the initiative and to proactively suggest solutions when problem-solving
- Highly effective presentation and communication skills, supported strongly by data where appropriate and backed up by a commitment to excellent customer service (Advanced PowerPoint: mandatory; skills in other design tools a plus)
- Robust standards of concise, professional, and insightful report writing
- Confidence with data processing and visualisation tools (Advanced Excel, Tableau, R, etc.) is a plus
- Professional fluency in English; a fluent command of one or more the following languages: Arabic, Spanish, Mandarin, Portuguese or French is a plusExperience in higher education and/or established consulting practice experience is a plus.
- Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.**So, who are we and what do we do?**

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions,