Service Director, Anz

1 week ago

Mascot, Australia Kone Full time

Reporting to the Managing Director for ANZ, you will lead and inspire the Australia and New Zealand “Service” arm of the business. You will drive results through business growth, customer loyalty and operational excellence.

You will use your leadership ability and commercial acumen to engage operational, sales and technical support teams across multiple sites, providing alignment and direction to a workforce of approximately 700.
- What will you get to do:_
- Build a culture that embraces quality, safety and excellence in customer portfolio management and technical delivery
- Lead the service business by promoting and ensuring profitable growth across maintenance and repairs of KONE elevators, escalators and doors
- Launch and implement new and innovative service offerings and new ways of working
- Execute business development initiatives and improve customer-centricity, operational excellence, market share and profitability
- Be part of a winning ANZ leadership team with a transformation agenda
- Create meaningful relationships with other regional directors, functional heads and global leadership
- Are you the one?_
- Demonstrated prior success in customer-facing leadership roles gained within service related industries, with sales and operational experience
- Degree qualified in engineering, business, commerce or other relevant tertiary qualifications
- Prior experience in sales and operational management with full P&L responsibility
- Skilled at strategic business planning, governance and project-management
- Able to inspire trust and engage authentically from frontline to boardroom through various channels
- Ability to navigate and influence peers and stakeholders through a matrix work environment
- A winning attitude with an outside-in thinking mindset
- What we offer?_
- Above market remuneration and benefits (base + 12.5% superannuation + Car Allowance + Bonus)
- Career development and progression opportunities within a global business
- A friendly and flexible work environment that makes KONE a great place to work
- Free onsite gym and parking

If you are an influential leader who thrives in a fast-paced environment and brings a world of curiosity to the team, we would love to hear from you

LI-VQ1
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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