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Assistant Store Manager
3 weeks ago
**JOB TITLE **Assistant Store Manager
**ROLE TYPE** Full Time
**DEPARTMENT** Retail
**REPORTING TO **Store Manager
**LOCATION **Bondi Junction
**SALARY** Competitive
**THE POSITION**
As an Assistant Store Manager, you will be an ambassador for the brand and a senior member of the retail team. Reporting directly to the Store Manager, you will be ensuring the delivery of agreed sales strategy, retail profitability and KPI goals, and brand vision objectives within retail store.
The Assistant Store Manager inspires their sales team and develops a sales strategy for proactively managing the performance of their stores. The Assistant Store Manager is accountable for the store and must lead and motivate the selling teams, ensure customer satisfaction, maximize profitability and productivity, and comply with all company policy and procedure. They are accountable for the quality of training and development of their sales teams and for delivering world class KPI results.
**KEY RESPONSIBILITIES**
- Responsible for the store achieving sales targets and ensuring profitability. Accountable for windows and shop floor commerciality and adhering to VM guidelines and standards. Ensuring smooth Model Store implementation for new collections launch. Must provide higher level of strategic leadership and management.
- To lead on sales and service culture in store by achieving personal and store targets in
terms of store conversion, team and personal clientelling performance, KPI, multichannel sales and broader value KPI metrics.
- Recruiting and developing a high performing team. Responsible for field training and
development path using all training tools provided by OB - Train, motivate and develop
the team to optimise store performance to reflect the brand qualities. Responsible for
active succession planning to ensure career progression and to retain successful staff.
- Control operating costs to be within the stores budget by focusing on store sales and
margin contribution.
- Responsible, and leading by example for the store having the highest levels of
standards around presentation, cleanliness, and staff appearance.
- Attending regular training sessions on seasonal product launches and Service
Standards to ensure knowledge is up to date and the delivery of world class service.
- Must ensure all measures are being taken around loss prevention to protect profit and
stock.
- Supporting the implementation and development of CRM & Clienteling initiatives to
strengthen clientele network for the store.
- Display strong leadership skills by leading by example. Consistently show a positive
attitude & take responsibility for own actions.
- Conduct any other ad hoc duties related to store management deemed necessary by
higher management for the benefit of the stores and staff performance. Work in close
partnership with HQ functions to implement business strategies in store.
- Manage Health and Safety alongside company policy to create a safe environment for
the team and customers.
- Ensure all human resources issues are dealt with in line with guidance from company
policy.
**CANDIDATE PROFILE**
- Demonstrated experience of management in a premium or luxury brand environment.
- Willing to adapt and take on new challenges.
- Depth of understanding around KPI’s and impact on store performance.
- Always presents a professional image.
- Successfully able to handle multiple demands and competing priorities
- Excellent communication skills - both verbal and written.
- A real attention to maintaining high standards in store environment and a keen eye for
detail.
**WHAT WE OFFER**
- Join a diverse working environment of people who we learn from every day.
- The chance to train and develop your skills in a fun and fast working environment.
- Competitive benefits package - a great discount on products, superfund contribution.
- Access to a wide range of self-development resources to constantly upskill and develop your knowledge.
