Security Site Supervisor

Focussed on Leadership
- Located in the Sydney CBD
- Day shifts Monday - Friday 0800- 1630hrs

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth

We are currently seeking a experienced
**Site Supervisor **to share our vision & values, to help us build on and continue our success story by delivering security services to the highest standard.

Based in
**Sydney CBD,** you will be suitably qualified, self-motivated and professionally presented with outstanding customer service skills to meet our clients requirements.

Reporting to the State Operations Manager, you will be responsible for overseeing the day to day operations and performance of the site, providing visible leadership, direction and issue resolution at the front line.

**The responsibilities include, but are not limited to**:

- Deliver operations excellence with an emphasis on customer service to ensure the operational needs are met
- Direct liaison with client representatives and its customers
- Staff supervision and frontline performance management
- Front line response to operational issues
- Investigation and outcome reporting into security incidents
- Communication & implementation of processes and procedures to enhance client service delivery
- Promote security awareness, interacting with staff and key stakeholders

**To be considered for this position, you will have;**
- 5 years experience within the Security Industry delivering similar outcomes
- 2 years demonstrated experience in managing a team
- Experience in a multi-site operational environment relating to the Security Industry
- Must hold a state based Security License, Class 1AC
- The confidence and ability to take ownership of service delivery on site
- An ability to manage client and employee relationships
- A sound understanding of WH&S issues and the ability to manage identified risks
- Excellent written and verbal communication skills
- The ability to liaise with people at all levels
- The ability to produce high-quality performance reports
- Intermediate levels of computer literacy (Microsoft products)
- Ability to liaise with the rostering and operations team to facilitate a cost-effective operational roster in accordance with, client operational and Wilson Security requirements.

If you think you have what it takes to be a Wilson

Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person. We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities. In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.

At Wilson Security, we are building a workforce that is representative of the community we protect.

We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards.

Master License is: 410 462 152