Retirement Living Manager

2 days ago

Kingaroy, Australia Lutheran Services Full time

We are looking for an experienced, "hands-on" **Retirement Living Manager** who excels at building relationships, leading with confidence, and driving business success. **About Us**: Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds. Part of **Lutheran Services**, **Orana Aged Care** in **Kingaroy** provides personalised aged care and retirement living with a focus on individual wellbeing and an enriched quality of life. **About The Role**: As the Retirement Living Manager, you will be responsible for the day-to-day asset management and operation of the villages with a purpose to create connected, supportive and vibrant communities. - Ensuring resident satisfaction through responsive and effective problem solving - Initiating events and networking with current and potential residents - Monitoring and reviewing asset and village compliance in relation to the Retirement Villages Act - Respect Policies and Procedures - Management of the village budget - Create a culture of inclusivity, support, growth and positivity **_This is a Part-Time role, 4 days per fortnight (30.4 hours)_** **About You**: - Relevant qualification or exceptional experience relevant to Retirement Living Management and Service Delivery - Ability to promote and guide the implementation of business improvements - Ability to manage competing priorities - Strong attention to detail - High level written communication skills - Strong Customer service experience - Resilient nature and positive attitude **What We Offer**: - Access to Salary Packaging - enjoy up to **$15,990**of your salary tax-free - Access to discounts, such as health insurance, holiday and travel, gym membership, IT, and home appliances - Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support - Access to the Lutheran Services Wellbeing Program: 5 to Thrive. - Work-life balance - Learning and development opportunities For a copy of the Position Description please click here.

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