Dental Receptionist/administrator

Castlegate Dental Care is looking for a professional and experienced Dental Receptionist to join our friendly, patient-focused team 3-4 days a week.

If you're someone who takes pride in delivering excellent service, staying organised, and supporting an A1 clinical team, we'd love to meet you.

Key Responsibilities:

- Welcoming and checking in patients
- Managing bookings and appointment flow
- Answering phones and handling patient enquiries
- Processing payments and HICAPS claims
- Maintaining accurate patient records and confidentiality
- Liaising with clinical staff to ensure smooth operations
- Assisting with our Theatre bookings
- Ad hoc duties / Assisting the Practice Manager

**What We're Looking For**:

- Minimum 1-2 years of dental or medical/similar reception experience
- Confident with software and scheduling systems
- Proficient with EXACT or similar dental practice management software
- Strong organisational and multitasking abilities
- Professional phone manner and excellent communication skills
- Friendly, calm, and able to build rapport with patients
- Comfortable with early starts (7:45am starts)
- Full Australian working rights required

**What We Offer**:

- Competitive hourly rate depending on experience
- Warm, supportive team environment
- Ongoing training and development
- A stable and rewarding long-term role

**Job Types**: Full-time, Part-time

Pay: $24.47 - $36.69 per hour

Schedule:

- Day shift

Work Authorisation:

- Australia (preferred)

Work Location: In person