Customer Service Consultant

5 days ago


Brisbane, Australia Rentokil Initial Full time

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in **Brisbane **on a** permanent, full-time basis.**

**The core responsibilities in this role include**:

- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling appointments for residential customers
- Converting incoming enquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting call and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

**Requirements**:

- **Experience working in customer service or call centre environments (essential)**:

- **Demonstrated experience in phone sales and converting enquires into sales**:

- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable and punctual.
- Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

**At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.**

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.



  • Brisbane, Australia Chubb Fire & Security Pty Ltd Full time

    **1723227** **Brisbane, Queensland AU** Customer Service Consultant Brisbane CBD & Inner Suburbs **Benefits**: - Flexible working arrangements - Supportive team structure with all training provided - The chance to progress your career with a global name in the safety services space - Free onsite parking Are you someone who is passionate about putting...


  • Brisbane, Australia Austcorp Executive Full time

    Family owned and operated building products manufacturer - Competitive Salary - Logan location - Monday - Friday - Full time Join a vibrant and innovative building supplies company based in their newly constructed offices in Logan. With a steadfast commitment to top-tier products and exceptional customer service, they stand as industry leaders. They take...


  • Brisbane, Australia The Pool Tile Company Full time

    **About Us** The Pool Tile Company is Australia’s leading supplier of pool and outdoor tiles, proudly **100% Australian owned** and employing nearly 100 dedicated staff across Australia. As a specialist supplier to Australia’s best pool builders, landscapers, and architects we pride ourselves on providing **quality products and amazing service.** From...


  • Brisbane, Australia KBH Solutions Full time

    Salary of $60K plus Super and Bonuses - Hybrid working from Home and Office - Based in Brisbane CBD - Close to public transport We are currently looking for a Customer Service Consultant for this Not-for-Profit boutique insurance agency, handling inbound calls from customers regarding a range of insurance products. Focused on new business and retention of...


  • Brisbane, Australia Rentokil Initial Full time

    We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane. The core responsibilities in this role include: - Proactively making outbound calls to our existing customers to promote our products and services - Resolving customer queries quickly and accurately - Scheduling appointments for...


  • Brisbane, Australia Davidson Group Services Full time

    **About the Company** Our client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members. A high workload has dictated the need for 2 Customer Service Officers to assist their busy team over a 6 weeks project starting immediately. **About the Role** Your responsibilities will include - Phone...


  • Brisbane, Australia JK Personnel Full time

    **The Organisation** JK’s Client is one of the world’s largest IT service companies whose vision is to help the businesses they partner with to deliver and drive technology led transformations. Having been ranked number one for customer satisfaction in Europe’s largest survey of service provider performance, they out-perform their peers by focusing...


  • Brisbane, Australia The Pool Tile Company Full time

    **The Company** The Pool Tile Company is an Australian owned and operated company of 80 + employees with a reputation in the Pool Industry for providing **quality** products and **amazing** service. We offer the broadest selection of mosaic and stone tiles for pools and outdoor surrounds on the market in our new purpose-built premises at the Brisbane...


  • Brisbane, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...


  • Brisbane, Australia Bank Australia Full time

    Posted: 08/10/2024 Closing Date: 08/11/2024 Job Type: Contract Location: Brisbane Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...