Medical Secretary

**Part-Time Medical Secretary**
- Work/life balance - WFH options - 3 days a week
- Orthopaedic Surgeon - March commencement - upskill from GP
- Hurstville & Caringbah - street parking available

Are you seeking an opportunity to enhance your existing skills while leveraging your GP/Physician admin background? Would you like a key role working with our delightful and approachable Surgeon? Do you have a keen eye for detail and exceptional customer service skills? Read on

**About Us**

Our Surgeon specialises in patients with lower limb Orthopaedic problems, with patients from a variety of different backgrounds and ages. Our practice’s vision is to provide those patients with a smooth, well-functioning, empathetic and supportive patient journey. On occasion, you will provide meet and greet (limited reception services) for another Orthopaedic Surgeon at Hurstville. Both Surgeons work together when performing more complex procedures.

A practice laptop and mobile phone will be provided for you to use on-site and for WFH.

**About You**

As a key member of the team, you will play a vital role in ensuring the practice operates at its best, delivering outstanding patient care with empathy and attention to each patient's needs. As the practice grows, your responsibilities and hours may also increase.
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Professional appearance and demeanour (with outstanding customer care and strong skill level) on all aspects of the Medical Secretarial role
- Ability to work independently and also love being part of a team (in the future)
- You pride yourself on your attention to detail and thrive in implementing systems
- Ability to work well under pressure and to multi-task, happily being the gatekeeper for our Surgeon, allowing them to do what they do best - being a Surgeon.
- IT Savvy with great troubleshooting skills.
- Experience using Xestro - or similar medical software programs to manage our practice calendar and Surgeon’s appointments - Training will be provided
- Prior experience at a Medical Practice (GP and Physician experience)

**Responsibilities will include**:

- Developing and implementing new practice systems
- Setting up consulting rooms
- Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner
- Delivering exceptional customer service at all times (cannot be overstated)
- Professional communication - in person, over the phone and written
- Reception duties, including scheduling and managing patient appointments and taking payment
- Performing general administrative duties such as scanning, mail sorting, filing and following-up patient enquiries
- Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments - training can be provided
- Supporting and assisting our Surgeon in a range of administration and ad-hoc tasks.
- Enjoy being flexible to assist our Surgeon and practice
- Maintain privacy of medical files and office records at all times
- No medical typing as we utilise AI software

Appropriate above award remuneration based on skills and experience.

**Days/Hours**:
Monday, Wednesday and Thursday

8.30am till 5:00pm (30-minute unpaid lunch)

Alternate Wednesdays for half-days consulting sessions in Caringbah.

If this sounds like a role you would be great for, we’d love to hear from you. Please submit your resume and cover letter and quote ref: 1020.

Follow us on Instagram: RecruitmentatRWS

**Job Type**: Part-time

Pay: $30.00 - $35.00 per hour

Ability to commute/relocate:

- Hurstville NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical Secretary/Reception: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person