Donation Conversation Specialist

Donation Conversation Specialist

**Date**:23 Jun 2025

**Search suburb or city**: Carlton, VIC, AU, 3053

**Company**:Australian Red Cross Lifeblood
- **Use your communication skills to support families, navigate critical conversations, and help save lives**:

- **Fixed-term Full-time opportunity until 14 August 2026 Melbourne based + WFH**:

- **Offering salary circa $120k + Superannuation + Salary Packaging**

***Discover life-giving possibilities**
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

**About the role**
DonateLife Victoria (DLV) coordinates all organ donation across the state. A team of dedicated medical and nursing specialists work within Victorian hospitals to provide professional services and encourage best practice to increase organ and tissue donation rates. Staff at DLV also coordinate marketing and communications within the state, provide hospital and community education, and support for Victorian donor families.
The pilot of the Donation Conversation Specialist role is to utilise the skills and experience of an exceptional communicator to:

- Support potential donor families in acute grief and bereavement
- Offer organ and tissue donation to families in a collaborative environment
- Formally consent donor families for organ and tissue donation
- Increase the consent of organ and tissue donation across Victoria

**Sound interesting? Here’s what we are looking for;**
- Tertiary qualifications in Social Work, Psychology, Nursing or similar
- Extensive experience in communicating with families in acute grief and bereavement within a Healthcare setting
- Expert communicator in the grief and bereavement space
- Demonstrated ability to work independently and identify, assess and resolve problems with a solution focused mindset
- Advanced negotiation skills and ability to communicate appropriately in time critical circumstances
- Intermediate level computer skills
- Hold a drivers licence and have the ability to travel to all Metropolitan Melbourne Health Services

This is a fixed-term full time opportunity until August 2026 working out of our Carlton, VIC, office + WFH.

***Thrive in a diverse culture that cares for your wellbeing**
We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

**Next steps**

If selected, you’ll be required to complete a few background checks and we’ll help you through this process.

If you require any adjustments during the recruitment process, please reach out to us.

Applications for this role close on Friday 4 July 2025