Supervisor and Duty Manager Positions

**Join Our Team at KOTO Dining: Supervisor and Duty Manager Positions Available**

Nestled within the heart of our Canberra's historic precinct, KOTO Dining invites you to embark on an unforgettable gastronomic experience within the walls of a captivating heritage building. KOTO Dining pays homage to the rich cultural traditions of Japan while celebrating the beauty and charm of this meticulously preserved architectural gem.

Step through our doors and be transported to a world where ancient elegance seamlessly blends with modern culinary artistry. The moment you enter KOTO Dining, you'll be captivated by the unique fusion of contemporary design elements and the building's original architectural features. The decorative design language is derived from the phenomena of nature such as water flow and the flicker of fire. The juxtaposition of the processed and raw materials expresses Japanese aesthetics Wabi-Sabi; the acceptance of transience and imperfection.

At KOTO Dining, we take pride in presenting a menu that showcases the diverse and refined flavours of Japan. Our team of talented chefs, led by renowned master chef Shinya Nakano, have expertly crafted a selection of dishes that honour centuries-old traditions while incorporating innovative techniques. Drawing inspiration from the changing seasons, our menu is thoughtfully curated to highlight the freshest, locally sourced ingredients.

At KOTO Dining, we are committed to providing exceptional service that mirrors the elegance of our surroundings. We take pride in crafting a truly immersive experience, where the art of dining is elevated to new heights. Indulge your senses and immerse yourself in the enchanting world of KOTO Dining. Allow us to transport you through time and space as we celebrate the beauty of Japan's culinary heritage in the embrace of this historic building.

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KOTO Dining, our esteemed Japanese restaurant nestled in a historic heritage building, is seeking talented and experienced individuals to join our team as Supervisor and Duty Manager. If you are a dedicated hospitality professional with a passion for delivering exceptional service and ensuring a seamless dining experience, we invite you to be part of our culinary journey.

Supervisor Responsibilities:
Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service delivery.

Lead and motivate the front-of-house team, providing guidance and support to ensure exceptional customer service.

Coordinate seating arrangements, manage reservations, and ensure proper table turnover.

Monitor service quality, addressing any customer concerns promptly and ensuring guest satisfaction.

Collaborate with the management team to develop and implement service standards and policies.

Assist in staff training and development, promoting a culture of continuous improvement.

Duty Manager Responsibilities:
Take a hands-on approach to managing the restaurant's operations, ensuring that all aspects run smoothly.

Supervise and support the front-of-house and back-of-house teams, fostering a positive work environment.

Manage customer inquiries, complaints, and feedback, ensuring prompt resolution and customer satisfaction.

Monitor and maintain inventory levels, collaborating with suppliers to ensure the availability of necessary resources.

Implement and enforce health and safety regulations and maintain a clean and organized environment.

Assist in financial management, including handling cash operations and ensuring accurate reporting.

Requirements for Supervisor and Duty Manager:
Previous experience in a similar supervisory or management role in a restaurant or hospitality setting.

Strong leadership skills, with the ability to motivate and inspire a diverse team.

Excellent communication and interpersonal skills, with a customer-centric approach.

Strong organizational skills and the ability to multitask in a fast-paced environment.

Sound knowledge of restaurant operations, including reservations, seating arrangements, and service standards.

Flexibility to work evenings, weekends, and holidays as required.

At KOTO Dining, we value our team members and believe in fostering a positive and inclusive work environment. In addition to a competitive salary, we offer opportunities for career growth, training programs, and employee benefits.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $60,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Parkes, ACT 2600: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Food service: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- RSA (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person