Associate Product Manager, Home Buying

Associate Product Manager, Home Buying
- Permanent, full-time opportunity
- You will play a key role in the day-to-day tasks and support the delivery of strategic initiatives on our High LVR offers for Home Buying
- You'll have a sound understanding of who our customers are, their needs and their expectations.
- Together, we will build the future bank for all Australians.

**See yourself in our team**

The Home Buying team is responsible for end-to-end management of CommBank's Home Loan business including distribution through proprietary and third-party channels, acquisition, retention, customer experience, risk, product and continuous improvement.

Within Home Buying, the High LVR Offers team has responsibility for Home Buying's Lenders Mortgage Insurance and Low Deposit Premium products as well as the transformation and strategy of these products.

We are passionate, dynamic and customer obsessed We welcome diverse viewpoints in creating customer value and work collaboratively to deliver on our initiatives.

**Do work that matters**

You will report to the Chapter Lead, Speciality Product and Platforms. As an Assistant Product Manager, you will focus on managing our High LVR product portfolio in line with our policy, compliance, risk, pricing, and procedure requirements, but most importantly with a customer obsession that enables us to simplify our offering in a respectful way.

**Your key responsibilities/focus areas will include**:

- Working with the squad team to define, prioritise and manage the product development backlog to deliver on the squad's vision, goals and roadmap
- Collaborating with members of the squad and key stakeholders as well as external supplier/s to find the right solutions to solve the most valuable problems and delivery outcomes to deliver maximum value
- Ability to capture the business and technical requirements as well as facilitating the relationship between business and technology teams ensuring accurate and appropriate strategic decisions are made
- Supporting the squad members in project activities when necessary, demonstrating agility and flexibility to wear many hats (Business Analyst/Product Manager/Data Analyst/Customer/Risk) to delivery outcomes
- Manage operational risk incidents and issues relating to the product, uplifting and implementing controls where required
- Actioning reports to ensure we meet our contractual obligations with our external supplier/s
- Updating collateral and change management
- Monitoring and acting on competitor, regulatory, customer and industry changes

**We're interested in hearing from people with and seeking to sharpen their**:

- Financial services experience in a high performing environment within Retail Banking, Product, Credit Risk or Finance
- Home Buying Product experience in financial industry will be highly regarded, along with Business Analyst experience
- Experience working in an agile environment and enjoy collaborating with others
- Delivery and execution experience with ability to juggle multiple competing priorities in a fast-paced and dynamic environment
- Basic data analysis skills and proficiency in excel
- Stakeholder management, communication and influencing skills
- Strong planning and time management skills with the ability to deal with competing priorities
- Commercial acumen and professional judgement with the ability to make recommendations and draw out insights
- **Risk Mindset** - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks

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Advertising End Date: 18/09/2024

Job ID REQ217907