Injury Management

Contribute to a world without housing poverty
- Full Time, Permanent role based in Robina, Gold Coast
- Competitive salary + super + salary packaging + other benefits

**Join Our Team and Make a Difference**

Are you passionate about supporting employee wellbeing and making a positive difference in the workplace? We’re looking for a dedicated Injury Management and Wellbeing Advisor to join our People & Culture team and play a key role in ensuring our people are supported through injury, recovery, and return to work.

**About Us**

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

**About the Role**

Reporting to the Safety & Wellbeing Manager, you’ll be the first point of contact for all matters relating to workers’ compensation and non-work-related injury or illness. You’ll manage end-to-end injury and case management, coordinate return-to-work processes, and embed wellbeing practices into incident response. This role also contributes to broader health, safety, and wellbeing initiatives across the organisation.

**Key Responsibilities**
- Manage workers compensation and non-work-related injury or illness cases from initial notification to return to work.
- Conduct wellbeing check-ins and provide holistic support for affected employees.
- Coordinate rehabilitation and return-to-work plans across multiple states.
- Build and maintain strong relationships with internal stakeholders, medical practitioners, insurers, and rehabilitation providers.
- Support delivery of health and wellbeing programs, campaigns, and training.
- Stay abreast of legislative requirements and ensure organisational compliance.
- Contribute to continuous improvement of injury management and wellbeing practices.

**What You’ll Bring**
- At least 1 year of experience in a similar injury management, return-to-work, or wellbeing advisory role.
- Certificate IV in Personal Injury Management and/or Return to Work Coordinator certification (or willingness to obtain).
- Strong knowledge of workers’ compensation legislation and rehabilitation standards.
- Excellent interpersonal and communication skills, with the ability to influence and support stakeholders.
- Strong organisational skills, attention to detail, and the ability to manage sensitive cases with empathy and professionalism.
- Proficiency in Microsoft Office and case management systems.
- A commitment to equity, inclusion, and the right of every person to quality housing.
- Satisfactory National Police Check.

**Why Join Us?**

At CHL, we’re more than just a workplace, we’re a community dedicated to creating safe, supportive, and inclusive environments for our staff and the people we serve. You’ll be part of a passionate, mission-driven team where your contribution makes a real difference every day.

As an equal opportunity employer, CHL values and celebrates diversity and works closely with people from a wide range of cultural, social, and professional backgrounds.

We acknowledge the Traditional Owners of Country throughout Australia and pay our respects to their Elders past and present, recognising their enduring connection to land, culture, and community.

We look forward to hearing from you.