Head of Retail

Drive overall retail strategy for AU/NZ's fastest growing activewear brand
- Team workouts in our onsite gym, personal & professional development
- Did we mention EPIC 65% product discounts?

**Benefits and perks**
- Work life balance is important to us - 1pm knock off Fridays
- A vibrant, fun and collaborative office culture
- Midday HQ group workouts in our in-house gym
- Epic team member discounts on our product as well as exclusive deals struck with other local retailers and establishments
- EAP to support your mental wellbeing
- Personal development investment - start smashing your goals through complimentary listening to our LSKD book library via Audible, plus dedicated workshops and seminars
- Great channel of succession and huge pipeline for career development with a growing brand
- Engaging Company Culture: Experience a workplace with a strong team spirit and an open, appreciative culture, where you'll feel valued and part of a supportive community.

**The Role**

Based in our HQ in Loganholme nestled between Brisbane and the Gold Coast, the Head of Retail is a key position and a true leadership role within the business. They report to the Chief Retail Officer and are responsible for leading and driving the overall retail strategy, new store openings, ensuring the achievement of sales targets, profitability, and exceptional customer experience across all stores. This role requires a strategic leader with a deep understanding of retail sales and operations, customer engagement, and commercial acumen to optimise store performance and deliver business growth. They will lead a team of Regional Managers across AUNZ as well as an Operations team who will run new store openings, communications and special projects across retail.

**Our Story**

LSKD is an Australian-owned and operated brand with our HQ in Loganholme, that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation we’ve never been content settling for the norm; we’re constantly evolving and challenging the status quo, inspired by the restless few who influence style, shape the future and strive to be 1% better everyday.

**Key Tasks & Responsibilities**

**Financial & Sales Performance**:

- Build and execute a sales-driven retail strategy that fosters deep community engagement and drives store traffic.
- Set and manage overall national sales and expense budgets, delivering weekly, monthly, quarterly, and annual sales reports with data-driven insights and action plans.
- Analyse P&L statements and identify opportunities for business growth and cost efficiency in a timely manner.
- Optimise employee wages and scheduling to balance productivity and financial performance.

**Leadership & Team Development**:

- Build and develop a high-performing, values-driven leadership team that drives sales, embraces continuous learning, and takes full ownership of their stores/regions.
- Foster a culture of accountability, motivation, and recognition through regular coaching, feedback, and performance reviews.

**Operations and Initiatives**:

- Lead successful store openings and renovations, ensuring fully trained teams, strong leadership, and alignment with strategic plans.
- Support New Store Openings (NSOs) to ensure smooth execution and effective team support.
- Champion operational excellence by providing stores with necessary tools, including SOPs, process guides, and campaign materials.
- Ensure timely, clear communication and rollout of initiatives so teams are well-informed and set up for success.

**Product & Customer Experience**:

- Be a product expert and ensure teams can effectively educate customers on core and new ranges.
- Own the in-store product lifecycle—from inventory to fulfillment—using strong sell-through techniques and high visual merchandising (VM) standards.
- Align VM and merchandising strategies with sales goals to maximize commercial opportunities and storytelling.
- Use retail technology and data to drive sales, optimize operations, and enhance the team and community experience.
- Continuously challenge and evolve the community experience to improve engagement and innovation.

**Collaboration and Teamwork**:

- Foster strong collaboration between store teams and HQ, acting as the key connector and advocate for stores.
- Promote a unified, team-first culture across all departments, embracing collaboration and mutual respect.
- Drive omnichannel integration by working closely with e-commerce and digital teams to align in-store and online experiences, campaigns, and promotions.

**Strategic Growth & Expansion**:

- Drive retail expansion by identifying new markets, lease opportunities, and regional growth strategies.
- Partner with the Executive Leadership Team to develop and execute long-term growth plans.
- Conduct market research to inform strategic decisions and uncover emerging trends and customer behaviours.

**Essential Skills / Experience**
- Proven experience in a