Retail Store Manager

7 days ago

Frankston, Australia The Reject Shop Full time

**Job no**: 501285
**Work type**: Full time
**Location**: Victoria
**Categories**: Store Management

**You’ve seen the headlines. You’ve heard the hype.**The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.

**Frankston** is part of that journey, and we’re looking for a hands-on **Retail Store Manager** to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You’ll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that’s ready to deliver great results and embrace what’s ahead.

**What you’ll be doing**:

- Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
- Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
- Drive store performance through strong operational execution and achieving sales targets
- Champion customer service and ensure every customer walks away with a great experience
- Develop and inspire your team to grow into confident, capable retail leaders
- Keep it safe by ensuring your team and store operate in a safe and supportive environment
- Problem-solve day-to-day challenges with confidence and calm

**What you bring**:

- Proven leadership experience in a retail or customer-focused role
- A natural ability to motivate and influence — you get the best out of people
- Strong communication and organisational skills
- A passion for customer service and team development
- A solutions mindset and the drive to get things done

**What we offer**:

- Competitive salary plus annual bonus (up to 10% of your salary)
- Team Member discount for you and your immediate family
- Work-life balance with a rotating roster — work only 1 in 3 weekends and flexible work options
- Paid parental leave for primary and secondary caregivers
- Employee Assistance Program (EAP) offering free, confidential support for you and your family
- Instant access to your pay with Humanforce Thrive
- Be part of a supportive, inclusive and fun culture where your wellbeing matters

**Ready to lead the change?**

**Advertised**: 31 Dec 2025 AUS Eastern Daylight Time
**Applications close**: 20 Feb 2026 AUS Eastern Daylight Time

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