Service Field Supervisor

**Service Field Supervisor Position Available**
**Location**: Goolwa South Australia

**Employment type**: Full time

**Start date**: Immediate start is preferred

**Remuneration**: Negotiable based on experience, skill and ability

Are you looking for a change?

You might be a leading hand who wants to step up to management or a small business owner wanting to get away from the challenges of business ownership.

If this sounds like you, then please give us a call

**About the Company**

**O’Brien Electrical Goolwa **is expanding, we have a very strong client base with a reputation for excellence in all that we do.

We are a proud local family-run business made up of quality-focused trade service professionals in the electrical industry. In addition to the wealth of experience and knowledge within our teams, we are a registered member of the NECA.

This is a fantastic opportunity for a highly motivated, dynamic, qualified electrician to join our team as the** Service Field Supervisor**. You will bring a positive attitude, be warm and friendly with excellent technical skills, great communication and an autonomous nature with the desire to own the role.

You will be joining a fast-paced team environment in a **Leadership** position that includes a variety of responsibilities

**The successful applicant will be a person who possesses the following skills and attributes**:

- Ensure all site staff are enabled to provide an “Incomparable Experience“ to all customers
- Lead and inspire all staff to create a positive team-based culture that is results-focused and driven towards success.
- Ensure Service technicians are:

- Being developed into high-performing tradespeople
- Focused on job quality and consistency
- Receiving open, honest and regular feedback about their performance
- Identify and act on training needs to improve safety, productivity and profitability
- Proactively follow up and seek leads from various sources for new client acquisition
- Provide timely quotations to existing and new customers, and convert opportunities into jobs
- Monitor budgets and costs on service jobs
- Ensure that all executed jobs align with our mission statement, vision, and values
- Participate actively in weekly management meetings and execute tactical and operational plans assigned
- Clearly communicate service department goals and KPIs to relevant staff

**To be successful in this role you must have the following skills and attributes**:

- Outstanding electrical skills and job/product knowledge
- Minimum of 10 years of Electrical industry experience
- Previous experience as a supervisor (trade business preferred)
- Clear criminal history (in line with specific customer requirements)
- Driver licence - C class or above
- Proven ability to be organised and complete tasks on time
- Enjoy providing excellent customer service
- Be a problem solver with the ability to think on your feet to resolve issues quickly
- Be able to manage multiple jobs at the same time
- Competent in using all mainstream IT operating systems, including cloud-based software systems (training will be provided for our specific operating systems)
- Have a warm and friendly personality

As an employee of O'Brien Electrical Goolwa, you will enjoy the many benefits that working for an industry-leading and reputable organisation offers. We believe in developing our employees and enabling them to reach their full potential.

If you are a self-starter, highly motivated and energetic individual with strong work ethic, looking for a challenge and to make their mark on the growth of a successful award-winning company, then we would like to hear from you.