Customer Service and Administration Representative

23 hours ago


Murwillumbah, Australia Bradnam's Windows and Doors Full time

**Bradnam’s Windows and Doors** have a new and exciting opening for a **Customer Service and Administration Representative **to join our brand-new branch at Murwillumbah

**About the Role**

As a key member of the team, you will provide excellent customer service to our growing new branch in Murwillumbah. You will be given the opportunity to positively contribute to the daily requirements of the Branch by providing great customer service, accurate information and completed paperwork to internal and external customers.

Customer Service and Administration Representatives will undertake a variety of duties, including but not limited to:

- Provide effective and timely responses to customer requests and contribute to sales targets;
- Continually develop and improve knowledge of Bradnam’s products and remain up to date with current building codes;
- Identify areas and functions within sales that can be improved;
- Understand and work with our credit department and actively support fellow members of the customer service team;
- Demonstrate and uphold a commitment to safe work practices and comply with all site requirements regarding mandatory PPE, sign in or other processes and procedures

**Work Schedule - Monday to Friday | 38 hours per week | 7.30AM-3.30PM - Office based**

**Benefits**

When you open a Bradnam’s Door, you’ll benefit from:

- Job Security with a family company
- Employee discounts on Bradnam’s windows and doors
- Competitive salary + Super + 17.5% Annual Leave Loading, during periods of annual leave
- ** Travel allowance for the 6 weeks of training at our Ashmore branch**:

- Growing Inclusive and Diverse team
- Career progression is available / Performance plans with the company
- New equipment and office furniture
- Uniform supplied

**Skills & Experience**

We will provide you with all the tools and product training required to see you succeed in role and bring the Bradnam’s Difference.
- You will ideally have previous administration experience in a customer focussed role;
- Approach every task positively while demonstrating a commitment to safe work practices
- Clear and Effective communication
- Ability to work autonomously and as apart of a team
- Strong problem solving skills - being able to provide appropriate solutions or escalate the issue to the relevant department
- Interpersonal skills - ability to build relationships
- Adaptability - Flexibility to handle a variety of customer enquiries
- Data entry
- Industry knowledge - Familiar with the company and the products

To be successful in this role you’ll exhibit a positive, self-motivated attitude and enjoy collaborating with a team to ensure desired commercial outcomes.

**About Us**

The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years. The Group comprises of Bradnam’s Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From humble beginnings in a Hervey Bay backyard, we have now expanded to over 1,600 employees. We have manufacturing sites located throughout the East Coast of Australia from Cairns to Melbourne, and an Australia-wide network of Licensees who manufacture and sell our products.

Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity. Our recruitment process includes pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.



  • Murwillumbah, New South Wales, Australia Service NSW Full time $60,000 - $80,000 per year

    Customer Service Representative SNSW Clerk Grade 3/4- starting annual salary $71,959 plus superannuation and leave loading Employment Type: Locations: Murwillumbah We're looking for passionate, customer-focused individuals to join our Murwillumbah Service Centre as Customer Service Representatives.Please note: This recruitment will only be used to fill...


  • Murwillumbah, Australia Ashdown Consulting Full time

    $32.16 p / h + super - 10 Month Contract - Murwillumbah full time in office **Customer Service Representative | 10 Month Contract | $35.53 p/h Including Super** - **$32.16 p / h + super**: - **10 Month Contract**: - **Murwillumbah full time in office** **About the Company** We are seeking multiple experienced Customer Service Representatives to join a...


  • Murwillumbah, Australia Reddy Express Full time

    About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. About You & Your Skills - You are focused on providing outstanding...


  • Murwillumbah, New South Wales, Australia Southern Cross Credit Union Full time $60,000 - $80,000 per year

    We have an exciting opportunity for a Customer Service Specialist to join our Murwillumbah team in a full time role.Join a multi-award winning Financial Institution that:Values the universal credit union philosophy of 'People helping People'.Is committed to providing a genuine service experience.Is owned by our customers and prioritises their needs over...


  • Murwillumbah, Australia Westpac Banking Corporation Full time

    Customer Service Officer **You will be the face of St. George helping our customers reach their financial objectives!** - **Join a supportive team in our Murwillumbah branch**: - **Permanent part time role - 22 hours per week**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly...


  • Murwillumbah, Australia St.George Full time

    **How will I help?** First up - you'll be one of the friendly faces of St. George in our Murwillumbah branch. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so they make the most of their money too. You will handle transactions and have everyday banking conversations with the customers, you...


  • Murwillumbah, Australia Tweed Shire Council Full time

    The Administrative Officer position within our **Parks and Active Communities Unit** will provide administrative and project support, and requires a high level of customer service. You'll be part of a fast paced, hardworking team and will need to balance competing priorities. We seek an individual with well-developed written and oral communication and...


  • Murwillumbah, Australia Tweed Shire Council Full time

    The Administrative Officer position within our **Parks and Active Communities Unit** will provide administrative and project support, and requires a high level of customer service. You'll be part of a fast paced, hardworking team and will need to balance competing priorities. We seek an individual with well-developed written and oral communication and...


  • Murwillumbah, Australia Tweed Shire Council Full time

    The Administrative Officer position within our **Parks and Active Communities Unit** will provide administrative and project support, and requires a high level of customer service. You'll be part of a fast paced, hardworking team and will need to balance competing priorities. We seek an individual with well-developed written and oral communication and...


  • Murwillumbah, Australia Tweed Shire Council Full time

    As a member of the Building and Environmental Health team the Admin Officer role will put to use your administration experience to ensure a high level of customer service to the team, and our external and internal customers. The role requires excellent organisation skills and an ability to prioritise a busy workload and manage conflicting tasks. Join an...