Supervisor

**Now Hiring | Luxury Lifestyle Brand | Sydney CBD**

The Brand |

This brand isn't like anything else - they’ve built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. This is luxury that meets technical performance wear, you will bring high energy, are a natural explorer and ideally participate in an outdoor lifestyle. They will be opening their first store on Australian shores December 2nd and we are looking for experienced and driven Supervisors or Team Leaders to join the team (full-time preferred but part-time will be considered).

The Role |

The Supervisors partner with the Store Leadership team to assist in all functions of the store.
- Performs store opening and closing procedures in alignment with company standards. Is required to act as a keyholder in line with business requirements.
- Achieve or exceed individual sales targets
- Build a personal clientele base by acquiring new customers, maintaining existing customers, and retaining loyal clients
- Achieve or exceed NPS benchmarks in relation to storytelling and client retention
- Support the Store Leadership team with guest issue trends by investigating problems, developing solutions, and coaching Brand Ambassadors on managing similar challenges in the future
- Train standard operating procedures: ensure store associates have the proper understanding of Standard-Operating-Procedures (SOPs) and the potential impact on the business
- Motivate, coach, and inspire the Brand Ambassadors to create brand loyalty and inspire a positive store environment

The Skillset |

We’d love to chat to you if you have the following:

- 1 to 3 years of junior retail management experience
- Experience working with affluent and luxury brands an asset
- Exceptional communication skills required with the ability to present morning briefs or training
- Excellent attention to detail, takes initiative, and promotes a positive working environment
- Strong time management and organizational skills, ability to multi-task in a fast-paced environment
- Self-motivated, eager to learn and able to work independently and know when to seek guidance
- Customer centric and goal focussed
- must be passionate about driving performance through internal KPI’s and possess an adaptable approach to selling

The Offer |
- Tuesday - Saturday roster
- Exceptional remuneration package
- Commission structure
- Product discounts
- Uniform
- Extensive training on culture, values, product & operations
- Recognise and be recognised by your peers with rewards programs
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A rare opportunity to take a place in a team bringing a global luxury brand to the Australian market.

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful connections, add value and deliver an unforgettable service.

Angela Millar