Receptionist, Sydney
5 days ago
**About the Role** We support FTI Consulting’s daily activities at the most essential levels. The aim is to provide administrative support to the Sydney office and act as an administrative resource to the Executive Assistants. As a Receptionist, you will act as the first point of contact for all guests, clients and visitors to the Sydney office during office hours (8.30am - 5.30pm). You will assist with the switch-board operation, faxes and messages, managing meeting room bookings and mail as well as various ad hoc administrative duties. **What You’ll Do** - Operate switchboard and answer phone calls in a professional and efficient manner - Distribute phone messages to appropriate staff members - Distribute incoming mail and faxes to relevant staff member - Label mail, record postage, arrange registered mail and post letters - Book, arrange and coordinate couriers as needed - Ensure meeting room bookings are entered into the system - Ensure all logístical requirements are prepared for meeting rooms and set up is complete prior to the start of meetings - Meet and greet guests, presenting a professional company image at all times - Ensure the reception area is kept tidy in order to maintain a professional company image - Maintain records of employee/ visitor building security passes - Assist in running reports, scanning, filing, copying, faxing, binding, labels and formatting letters - Assist where required at client and marketing events - Ad hoc administrative duties **How You’ll Grow** **Experience & Qualifications** - Professional experience in a similar role or in customer service/retail - Must have working rights in Australia - Professional telephone manner and screening ability - Strong interpersonal skills and ability to communicate across all levels - Punctual and good attendance record - Proficiency in Microsoft Office (Word, PowerPoint, Excel and Outlook) - Able to work independently and as part of a highly efficient administrative support function - Flexible and adaptable - Self-motivated, proactive and organised with excellent time management skills - Enthusiastic with a positive attitude - Travel to FTI office will be required **Our Benefits** Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to: - Flexible working arrangements - Attractive remuneration, including discretionary bonuses available to all employees - Financial support to obtain work-related professional qualifications - Professional membership contributions and generous paid study leave (up to 12 days) - Monthly Health & Wellbeing program including fitness subsidies - Annual paid volunteer hours - Opportunity to join our Reconciliation Action Plan - working group; FTI's Women's Initiative Network (FTI WIN); Diversity, Inclusion & Belonging and Corporate Citizenship committees - 35 hours per year for approved pro bono matters - FTI Work Perks: our discount program that provides a wide range of corporate offers, savings and wellbeing resources - Corporate matching for charitable donations - Special leave - 2 days per year of a cultural or religious holiday that is not treated as a public holiday in Australia - 18 weeks paid, gender-neutral parental leave with full superannuation contributions throughout paid and unpaid leave - Employee Assistance Program ("EAP") - free to all employees and their immediate families - Corporate discount available for health insurance, including dependent(s) **About FTI Consulting** FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 31 countries, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. - FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, colour, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation._
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