Reconnect Advisor

**The opportunity**

As a ReCONNECT Advisor, you’ll make a positive contribution to people’s lives by supporting workers and their families affected by work injury. Advisors are committed to early engagement of injured workers to support the self-identification of non-compensable issues, recognising varying levels of capability and self-empowerment, and tailoring case management to support the client achieve their goals and enable a focus on recovery and return to work. You’ll manage allocated cases, connecting with injured workers to assess their needs and recommend free or low-cost services and resources to help them focus on their recovery and returning to work. You’ll be part of a close-knit team that values collaboration, prioritises mental fitness and wellbeing, celebrates feedback and offers opportunities for growth and development.

**The position**

In this role you will collaborate with injured workers to support them in navigating towards appropriate services, reducing non-compensable barriers to returning to work. You will contribute to team meetings to understand priorities, maintain accurate records and utilise your interviewing skills through phone calls, online platforms, or in-person meetings to quickly build rapport. You will actively participate in the development, implementation and review of service guidelines, protocols, and activities, ensuring a commitment to delivering a high-quality service with a focus on early engagement. This role encourages creative thinking and exploration of new avenues while promoting a culture of positive well-being.

**This role will be a full-time ongoing position.**

**About you**

You’ll have a strong holistic understanding of South Australia’s psycho-social supports available in the community, including those offered by government agencies, non-for-profit organisations and allied health sectors. You are passionate about inclusion and the opportunity to work with diverse populations, including those facing mental health and financial challenges. This role is well-suited for someone with experience in case management, support work, aged/disability services, financial wellbeing, or community connection.

**ReturnToWorkSA Profile**

**At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.**Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible.

**Why join us?**

Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. We are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians affected by work injury. At ReturnToWorkSA, you can expect a range of benefits including:

- An extensive wellbeing program
- access to a broad range of wellbeing seminars, webinars and information sessions
- a free onsite gym and bike storage
- annual vaccinations, skin checks, seasonal fruit and corporate cup challenge
- discounted corporate private health insurance
- and a proactive EAP provider
- Flexible work options including part time and working from home
- Access to learning and development programs to enhance your personal and professional skill set and career development
- Modern offices with excellent amenities in the Adelaide CBD

**Special requirements/Conditions**
- Current driver’s licence is essential as you will need to travel to meet with clients
- National Police Check
- Vulnerable person-related employment check

**Further information**

ReCONNECT Advisor - Final PD - Regulation - October 2024.docx

**How to apply**

Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to **Samantha Forsyth, Team Leader ReCONNECT**by** 5:00pm 12 June 2025.**If you would like to discuss the position further, **Samantha** can be contacted on **0475670734**.

**Inclusion and acceptance**

ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

**Still not sure?