Home Support Officer

2 weeks ago

Cessnock, Australia Calvary Full time

Calvary Cessnock Retirement Community
Permanent Full Time
- Home Support Officer
Progress with purpose at one of Australia’s largest health care providers
Australia's number-one most attractive employer according to Randstad 2025 survey
Get ahead with salary packaging, benefits and professional development in a supportive team environment
About the role
The Home Support Officer is the face of the home, providing a key point of contact for residents and their families, visitors, employees and potential new residents delivering a high level of customer service to all key stakeholders, whilst also coordinating all administration tasks of the home.
**Your main duties will include**:
Ensure Home rosters / roster allocations are administrated upon direction of the Home Manager or Clinical Leadership team to provide optimal service.
Manage the day-to-day administration of the Home, ensuring the activities are clear and timely to support the smooth delivery of consumer care
Ensure rostering allocations are compliant with Award/Agreement provisions.
About you
Excellent communication skills both written and verbal.
Excellent customer service skills.
Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
Previous experience in aged /health care.
Rostering and payroll experience using Kronos is Desirable but not Essential
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
**Please note the following**:
You may be required to provide evidence of immunisation as required for your role.

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