P&C Services Officer

5 days ago

Crawley, Australia University Of Western Australia Full time

Flexible working options considered.
- 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
- 4 weeks annual leave with the option to purchase more.
- 13 weeks long service leave after seven/ten years.
- Salary packaging options.
- 17% superannuation, with the option to reduce to the minimum super guarantee.
- 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
- Incremental progression based on 12 months continuous service.

**Job no**: 520412
**Work type**: Full Time
**Location**: Crawley
**Categories**: Human Resources
- Be the first point of contact for HR enquiries across the University.
- Support UWA’s People & Culture team with responsive, customer-focused HR service delivery.
- Full-time appointment on a fixed term basis to April 2027.
- Base salary range: $80,243 - $88,940 p.a. plus 17% superannuation.

**About the area**
The People & Culture team plays a central role in helping UWA achieve its strategic and operational goals. By partnering with leaders across the University, P&C supports a high-performance culture and provides expert advice and services in recruitment, employee relations, workforce planning, development, and payroll operations.

About the opportunity
- Provide frontline HR support to employees and managers, acting as the first point of contact for general enquiries via ServiceNow and phone.
- Triage, respond to, or escalate enquiries, ensuring timely, accurate resolution and high levels of customer satisfaction.
- Guide staff and managers through P&C systems, processes, and compliance obligations, delivering operational efficiency and administrative excellence.

About you
- Relevant tertiary qualification or demonstrated equivalent experience.
- Strong interpersonal and communication skills, with the ability to engage confidently with staff at all levels.
- Sound knowledge of HR processes and general understanding of IR, payroll, and recruitment functions.
- Demonstrated initiative, problem-solving ability, and strong organisational skills to manage competing priorities.
- Experience working with HR systems (e.g. ServiceNow or other HRIS platforms) is desirable.

Special Requirements
- Current National Police Clearance Certificate

**How to apply**
The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Sunday, 29 June 2025

This position is only open to applicants with relevant rights to work in Australia.

**About the University**
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.

**Our commitment to inclusion and diversity**
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

**Advertised**: 19 Jun 2025 W. Australia Standard Time
**Applications close**:29 Jun 2025**W. Australia Standard Time

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