Flagship Store Manager
5 days ago
**Gotcha Fresh Tea** is a unique offering in the Australian tea space, much more than another 'bubble tea', Gotcha Fresh Tea is freshly brewed and made for each individual order.
Like a single origin coffee or a fine bottle of French wine from a single vineyard, Gotcha Fresh Tea flavour is unique and unmistakable.
With a delectable selection of handcrafted teas, collagen teas, and milk teas, Gotcha has tea for all connoisseurs whether they be from the east or the west.
**ABOUT THE ROLE**
In the role of Store Manager at Gotcha Robina, a day in your life will include:
- Manage and work with Area Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentation
- Lead by example and drive our Team Members to deliver memorable customer service and experience
- Ensure all Gotcha Robina golden standards are upheld at all times
- Work with Area Manager to assist with people related tasks including training, development and coaching
- Build morale and team spirit by fostering a work environment where Team Member input is encouraged and valued
- Prepare and serve menu items to the highest standard
- Complete in-house training to keep you up to date
- Weekly stocktaking
**ABOUT YOU**
To be successful in the role of Store Manager at Gotcha Tea Tree Plaza, you will have:
- Passion for Bubble Tea
- Previous hospitality or retail experience is essential
- Exceptional customer service skills
- Ability to lead and effectively communicate with a team
- Energetic, positive and guest focused with can-do attitude
- Passion for hospitality and love the energy that the industry brings
- Enjoy creating memorable experiences for all our customers
- Driven to provide exceptional guest service at all times
- Ability to work well collaboratively as part of a team
**EMPLOYER QUESTION**
- How many years' experience do you have as a Store Manager?
- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- Are you available to work on a rotating roster?
Pay: Up to $32.00 per hour
Expected hours: 38 per week
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- What days are you available to work?
Work Authorisation:
- Australia (required)
Work Location: In person
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