Duty Manager

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

**Duty Manager
- Work alongside a small collaborative team
- Permanent opportunity with a competitive salary and bonus on offer
- Work onsite at our Melbourne Fresh DC in Truganina

**About Us**

In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy’s, Countdown, and BIG W stores across the country, providing them with our customers’ favourite food, drink, and everyday needs items.

Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.

**The Opportunity**

The Duty Manager role exists to ensure optimal DC operational performance across the key pillars of safety, service, people and value to create a world class supply chain that is described as the best and safest place to work. The Duty Manager will be responsible for managing all aspects of their relevant shift to ensure delivery in full, on time and error free.

**A typical day would involve
- Support and foster a culture of diversity and inclusion in the workplace
- Adhere to, and enforce compliance with all legal obligations and requirements eg.enterprise agreements, Chain of Responsibility along with company policies and processes and DC Work Instructions
- Promote safety values and implement safety, health and environment policies and systems to embed safety into the culture and ways of working
- Support the Operations Manager in leading business, operational and special event planning for the relevant shift they are responsible for
- Provide leadership to their team and appropriate coaching and mentoring
- Sponsor and lead change initiatives within the DC, including partnering with support functions throughout Primary Connect and other business units in the Woolworths Group
- Promote succession and development planning throughout both the relevant shift that they are responsible for and also throughout the DC through clearly defined recruitment procedures, open and transparent communication, feedback to team members and relief opportunities

**Who we’re looking for
- Operational leadership experience
- People management experience
- Experienced at leading and implementing change
- Knowledge of Six Sigma or lean processing principles
- Knowledge of relevant OH&S and RTW legislation
- Incident investigation experience (ICAM preferred)
- Extensive experience in FMCG, Distribution, retail, people management
- Desirable, formal qualifications in business or supply chain operations

**What’s in it for you?
- A great opportunity to join an established, profitable business with huge potential to grow, that is part of a greater group with true career progression
- Culture of innovation, recognition and always creating together
- Join one of Australia’s most trusted brands
- Great team benefits and discounts include access to discounts in our supermarkets and liquor partners, novated leases, share purchase plans, reduced insurance products, entertainment, theme parks, cinemas, lifestyle and other attraction discount
- Flexibility and work-life balance policies that will support you to thrive

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each othe