Assistant Outlet Manager, Perth Airport

1 week ago

Perth, Australia Delaware North Full time

**The opportunity**:
Delaware North Australia is hiring a full-time Assistant Outlet Manager for our Hatchery Collective & Coffee Quarter venues at Perth Airport We’re looking for someone who’s passionate about delivering outstanding guest service, with a positive attitude and a drive to create unforgettable experiences.

In this role, you'll support the manager in overseeing daily operations, managing staff, boosting revenue and exceeding guest expectations. This is your chance to lead a dynamic team, showcase your skills and make a real impact. Your input will be key to our success and you'll build a reputation as the best in the business

**What we offer**:

- Free staff car parking
- Enjoy exclusive discounts on food and drinks across our outlets
- Airport ASIC pass valid for 24 months
- Reward and Recognition program
- Training and development opportunities
- Be part of a global company with opportunities across resorts, airports and stadiums worldwide

**What will you do?**:

- Assist in managing the daily operations of the venue and ensure all tasks are completed efficiently
- Focus on guest satisfaction through exceptional service delivery
- Achieve financial targets, manage budgets, control stock and oversee labour
- Ensure adherence to OH&S and food hygiene standards
- Support, develop and lead a diverse team with a strong emphasis on training to exceed guest expectations

**More about you**:

- Previous supervisor or assistant manager experience in a fast-paced cafe/restaurant environment
- Responsible Service of Alcohol Certificate
- Approved Managers Card
- Food Safety Certificate
- Passion for the hospitality industry with a guest-focused, energetic and self-motivated approach
- Strong people leadership skills
- Experience in recruiting, mentoring, training and developing teams
- Strong communication skills
- Ability to work a 7-day rotating roster

**Who we are**:
Perth Airport has been a pivotal hub for travelers in Western Australia since its establishment. With a focus on excellent service and convenience, the airport offers a diverse range of food, beverage, and retail services operated by Delaware North. Joining our team means becoming part of a dynamic environment where you'll contribute to delivering exceptional experiences for our passengers.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us

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