Client Support Worker Hsp

4 days ago

Noble Park, Australia AMES Australia Full time

Multiple casual positions available for our Noble Park office - **Immediate Start**:

- Hourly rate is $31.95 + 10% super (10.5% from 1 July)
- You must have received your first and second Covid-19 vaccinations to be considered for these positions

**About the role**
We are seeking Client Support Workers HSP on a casual basis, to undertake over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies, and undertake the duties of a Community Guide when required.
**To be considered for one of these roles, you will be able to demonstrate the following key selection criteria**:

- Minimum of Certificate III in Community Services or similar field; and/or a minimum of 2 years' experience in case management support of clients from CALD backgrounds
- A current valid Drivers' Licence for Victoria is essential
- A current valid Working with Children Check (Employee) for Victoria is essential
- Fluency in one of the above community languages, to support current caseload
- Strong written communication, report writing and word processing skills
- Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
- Experience in maintaining and implementing administrative and database systems
- Computer literate and ability to use word-processing, spreadsheet and database programs
- Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
- Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
- Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES
- Diploma in Community Services or similar field is highly desirable
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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