Assistant Care Manager

1 week ago

Birtinya, Australia The myHomecare Group Full time

We are looking for an experienced and enthusiastic Assistant Care Manager. You will support our Care Management team and be mentored to take on your own caseload of aged care clients.

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients.

What will we offer you?

A role with true purpose: You will to see how you are making a difference in people’s lives every day.
- Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- Opportunity to grow: We provide up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career.
- Supportive team with positive culture.
- Real flexibility.
- Competitive salary.

So, what does the role entail?

As an Assistant Care Manager, you will:

- Deliver excellent client care for elderly Australians.
- Be coached by our excellent Care managers, ensuring you are being mentored in your role.
- Be a leader in the field for the myHomecare Group.
- Manage and oversee a high standard of care provided by the myHomecare Group providers and staff.
- Use your customer service and administration skills to make a mark on the community. In doing so, you’ll help keep aging Australians safe at home for longer. Crucially, your contribution will help to maintain the myHomecare Group’s leadership in quality homecare.
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
- Work in collaboration with our Nurses, Schedulers, Administrators and Regional and other Managers.
- Monitor the budget of care packages and ensure clients understand service fees.
- Manage client service delivery across all levels under the government funded CHSP and homecare packages programs.
- Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
- Ensure compliance with all relevant legislative and industry standards.
- Proactively engage in continuous improvement across practice and service delivery.

We are looking for someone with:

- Certificate III in Individual Support or similar qualifications
- Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired.
- Frontline management skills.
- Current First Aid and CPR certificates
- The right to work in Australia.
- A current driver license, vehicle registration and access to your own car with comprehensive car insurance.
- National Police Clearance or willingness to obtain (myHomecare will organise via WorkPro at no cost).

Discover how you can develop your skills while truly helping people in your community today.

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