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Supervisor Specimen Reception

2 weeks ago

Brisbane, Australia Queensland Government Full time

The role
As a Specimen Reception Coordinator, you will play a pivotal role in ensuring the delivery of high-quality, safe, and efficient services within the TPCH Laboratory. Your primary responsibilities include supervising, coordinating, and guiding clinical assistant staff, delivering training and competency assessments, and supporting the implementation of service improvement initiatives. Leveraging your high-level knowledge and leadership skills, you will act as a resource person for internal and external clients, oversee quality control and inventory management, and contribute to the development and achievement of team and organisational goals. You will ensure compliance with Queensland Health's core values and uphold standards outlined by the National Association of Testing Authorities (NATA) and International Standardisation Organisation (ISO).
In this role, you will actively participate in team collaboration, maintain professional standards, and work closely with the Manager, Specimen Reception, to optimise workflows, monitor key performance indicators (KPIs), and support professional development. Your ability to demonstrate advanced skills in pre-analytical specimen processing, laboratory operations, and digital systems such as AUSLAB will be critical to your success. By embodying a commitment to ethical practice, patient confidentiality, and continuous improvement, you will contribute to the advancement of a high-performing and patient-focused laboratory service.
About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
Pathology Queensland (PQ) provides diagnostic pathology services to all Hospital and Health Services (HHS) across metro, regional and remote Queensland and plays a critical role in the government's response to public health threats, epidemics, and civil emergencies.
PQ offers laboratory services in the disciplines of anatomical pathology, chemical pathology, haematology, immunology, microbiology, and genomics. PQ also provides expert analysis, scientific testing, and advice to maintain and improve our public and environmental health, and to support the coronial system in Queensland.This work is licensed under a Creative Commons Attribution 3.0 Australia License.