Night Manager

**Market leading student accommodation provider**:

- **Great team and work culture**:

- **Full Time - Monday to Sunday with shifts are predominantly 11pm-7am with occasional 3pm-11pm shifts**:

- **Located in Camperdown & Darlington, NSW**

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business.

**Why work for us?**

We are ambitious, progressive, and passionate about our mission. Across our business we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression opportunities, various leave options, mental health & wellbeing programs, Employee Assistance Program (EAP), rewards & recognition, and the list goes on. It’s an exciting time to join us

**About your new role**:
We are seeking a Night Manager to oversee the after-hours operations of our Residences within the University of Sydney, located in Camperdown, NSW.

You will oversee the operations ensuring residents receive a consistently exceptional experience. This role is responsible for performing various administrative and support services and fostering a safe, secure and healthy living environment. Overnight you will work autonomously and be the first port of call for an issues that might arise. Additional key responsibilities include:

- Manage, record and promptly resolve issues or emergencies that arise while on duty
- Represent as after-hours management, taking full responsibility of the building operations
- Act as a “Mentor” to residents and form a friendly and open point of contact for assistance, information and welfare
- Be an active member of the emergency response team during shift times
- Assist with after-hours check in’s and any customer service enquiry as required
- Maintaining a full and detailed log of all incidents and call-outs throughout each shift
- Complete all back or front-office duties as handed over by the day team
- Perform perimeter checks, manage in-house quiet hours, attend to emergencies and lockouts
- Ensure the safety, security and smooth running of all other property operations in the absence of Senior Management

**About You**
- Experience providing hands-on operational security and incident management in a residential setting
- Previous Front Office experience in a Supervisor or Manager position within a student accommodation or hotel environment
- You love living nocturnally and thrive off working a night time roster.
- Previous experience with StarRez Property Management System (highly regarded)
- Highly developed interpersonal skills with the ability to problem-solve and manage conflict
- A focus on service and quality with the passion to deliver outstanding experiences
- National Police Check & Working With Children’s Check (required)

**How to Apply**

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.