Front Desk Receptionist

An opportunity awaits for a **Medical Receptionist** to join our team at **Vincentia Bay Medical** We require an individual who is a **highly motivated**, **enthusiastic individual** with a **"can do"** attitude towards all tasks, ability to work autonomously and in a team is a must Your responsibilities will include: - Open and Close clinic as per set procedure - Greet patients and other callers in a professional and courteous manner - Make appointments for patients - Ensure medical records are managed confidentially and efficiently - Accurately process patient payments via cash, Eftpos, and direct bill transaction. - Invoice Medicare, Private Health Funds, TAC, Workcover. - Knowledge of the MBS schedule and correct billing procedures - Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully - Attend to patient enquiries - Fill in the roster when staff is away, on holidays and sick leave. - Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary. - Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents. - At all times maintain confidentiality of patient personal and financial information. - Complete recalls. - Support the day to day operations of the medical centre. - Exceptional customer service and teamwork skills. - High level of computer literacy and IT knowledge. - Experience using Medical Director and Pracsoft desirable. - Current Police Check - Current Working with Children clearance - Current First Aid/CPR certificate - Selection Criteria: _ - Demonstrated ability to work in a team - Demonstrated strong organisational and problem solving skills - Demonstrated ability to work in a fast paced environment, including multitasking - Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing - Demonstrated commitment to quality patient service **If you would like to become part of the team and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.** Remuneration will be negotiable based on experience **Job Types**: Full-time, Part-time, Temp to perm **Salary**: $25.00 - $29.00 per day Schedule: - Afternoon shift - Morning shift Work Authorisation: - Australia (preferred)