
Customer Service Retail Admin
2 days ago
Calling out all our Tech Savvy people, someone who has pride and enthusiasm to make this role their own. This is an exciting opportunity for a self-motivated, enthusiastic, and trustworthy to start with our team in Southport on the Gold Coast.
You will be an essential part of the team assisting with customer service and sales responsibilities. You will have champion customer service, excellent sales and extremely comfortable working in a busy, fast-paced environment.
You will have outstanding experience in customer service and sales.
You must be able to work autonomously in a face-paced work environment.
Ideally, you will have previous experience with face-to-face customer service and experience in the consumer electronics repair industry or IT industry. You must have knowledge of Android devices.
The role
- Brand Ambassador
- Point of contact for repair and sale inquiries
- Ensuring we are meeting KPI’s for our major partner
- Booking in repairs and updating accordingly
- Liaising with our clients
- Face to face customer contact
About you
- Experienced in internal or external customer service and/or sales in a similar environment
- Tech Savvy
- Ability to quickly pick up Samsung mobile product knowledge and technology functionality
- Self-motivated and driven to succeed by determining each individual customers needs and by providing the best possible customer service experience at all times
- Confident with excellent communication skills and the ability to quickly build rapport with colleagues and customers on a face-to-face basis
- Great organizational skills and attention to detail
- Excellent personal presentation
- Reliable and trustworthy combined with a positive attitude
- The applicant with previous experience with Samsung or other Android products will be highly regarded
- Saturday and Sunday work will be required #sydney
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