Casual Sales Assistant

19 hours ago

Armadale, Australia Rachel Gilbert Full time

Casual Sales Assistant

Armadale

Reports to: Store Manager

About Rachel Gilbert

Rachel Gilbert is a luxury fashion brand known for its sophisticated and intricately hand-embellished designs. With a focus on elegant, high-quality garments, we create timeless collections that empower women to look and feel their best. We are seeking a passionate and customer-focused Casual Sales Assistant to join our team and represent the Rachel Gilbert brand.

Key Responsibilities:

- Deliver exceptional customer service, creating a memorable and personalized shopping experience for each client.
- Build strong relationships with clients, understanding their needs and offering expert styling advice to suit special occasions.
- Maintain a deep knowledge of the brand, including current collections, fabrications, and key design elements such as hand beading and 3D appliqué.
- Achieve sales targets through proactive client engagement, up-selling, and cross-selling.
- Support store operations by assisting with stock replenishment, inventory control, and visual merchandising to maintain a luxurious in-store environment.
- Handle transactions efficiently and accurately, ensuring a seamless checkout process.
- Assist with store events and VIP appointments, delivering the Rachel Gilbert experience with poise and professionalism.
- Uphold the brand's high standards of presentation, including adhering to dress code and store maintenance requirements.

Key Requirements:

- Previous experience in luxury fashion retail or a customer service environment.
- Strong interpersonal and communication skills, with the ability to build lasting client relationships.
- A passion for fashion, with an eye for style and a natural flair for styling clients.
- Ability to work in a fast-paced environment and maintain composure under pressure.
- A proactive, positive attitude with a strong work ethic and high level of professionalism.
- Flexibility to work a casual schedule, including weekends, public holidays, and peak trading periods.

What We Offer:

- An opportunity to work with a prestigious luxury fashion brand.
- Ongoing training and development to enhance your retail and styling skills.
- A dynamic and supportive team environment.
- Competitive salary and employee discounts.

If you are passionate about fashion, dedicated to delivering exceptional customer service, and excited to represent the Rachel Gilbert brand, we would love to hear from you.

How to Apply:
**Job Type**: Casual

Pay: $21.38 - $36.79 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplementary Pay:

- Commission

**Experience**:

- Working towards sales targets and KPIs: 1 year (preferred)
- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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