Service Advisor Mercedes-benz Canberra

4 days ago


Fyshwick, Australia Autosports Group Limited Full time

**Service Advisor - Mercedes-Benz Canberra**:
**Join a New Era with Autosports Group | Luxury Brand | Exceptional Career Opportunity**

A new chapter has begun at **Mercedes-Benz Canberra**. Now proudly part of the **Autosports Group**, one of Australia’s leading luxury automotive groups, we’re entering an exciting new era — and we’re looking for an experienced **Service Advisor** to join us on this journey.

**About the Role**:
As a **Service Advisor**, you’ll be the face of our service department, providing an exceptional experience for every Mercedes-Benz guest. You’ll coordinate vehicle servicing, communicate technical information clearly, and ensure our customers receive the premium service expected from the world’s most iconic automotive brand.

**Your Day-to-Day**:

- Welcome and engage with customers, creating a genuine, professional experience
- Manage service bookings and follow-up communications
- Liaise with workshop and parts teams to ensure efficiency and quality
- Provide accurate advice, estimates and updates to clients
- Deliver a seamless, luxury-level service experience from start to finish

**About You**:
You’re a confident, customer-focused professional who thrives in a high-performing team. You’ll bring:

- Previous experience as a Service Advisor (premium or volume brand)
- Strong communication and problem-solving skills
- A passion for delivering exceptional service
- A current driver’s licence

**Why Join Us**:

- Be part of the **Autosports Group**, representing 55+ luxury brands across Australia and New Zealand
- Enjoy a supportive, forward-thinking management team under new ownership
- Access ongoing **training and Mercedes-Benz development programs**
- Work in a modern facility with an established and loyal customer base
- Competitive remuneration package and performance incentives

This is your opportunity to **join Mercedes-Benz Canberra at the start of something new** — where customer experience, innovation, and career growth are front and centre.



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