S&s Banking Consultant, Springfield Qld

3 days ago

Springfield, Australia ANZ Banking Group Full time

**Job Title**: S&S Banking Consultant, Springfield QLD - Suncorp Bank
**Req ID**: 79969
**Department**: SB SEQ Central & West
**Division**: Suncorp Bank
**Location**: Springfield
About Us
About the Role
As a S&S Banking Consultant, you are to provide outstanding levels of sales and service supporting customers via Face to Face interaction and inbound & outbound calls with Everyday Banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes.
**Role Location**: Shops 1 and 2A Orion Shopping Centre, 1 Main Street, Springfield QLD 4300
**Role Type**: Permanent, Flexible Part Time (20 hours/week)
**Note**: All training required will be full time
What will your day look like?
**As a S&S Banking Consultant, you will**:
Deliver customer obsessed service that drives customer satisfaction and first call resolution.
Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels.
Demonstrate the ability to listen, build trust and ask the right questions to exceed customers’ expectations and improve customer outcomes, resulting in strong NPS outcomes.
Contributes to a team culture that is balanced across people, customer, risk, and performance.
Ensures compliance with all internal policies and procedures and external requirements, including legislative requirements such as Privacy and FSRA as well as the Underwriting Guidelines.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Experience in delivering high quality customer experience.
Demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer, and risk measures.
Effective interpersonal and communication skills (written& verbal).
Demonstrated ability to work as a supportive team member.
Committed to self-development and opportunities to increase capability in role.
Computer literacy and navigation skills.
You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
07/11/2024, 11.59pm, (Melbourne Australia)

  • Banking Consultant, Orion Springfield Qld

    1 week ago

    Springfield, Australia ANZ Banking Group Full time

    **Req ID**: 101070 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Springfield About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking,...

  • Banking Consultant, Orion Springfield Qld

    2 days ago

    Springfield, Australia ANZ Banking Group Full time

    **Req ID**: 82582 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Orion Springfield About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail...

  • Assistant Manager Boost Juice Springfield

    2 weeks ago

    Springfield, Australia Boost Juice Full time

    BOOST JUICE SPRINGFIELD ORION NOW HIRING AND WE WANT YOU! Calling all customer service superstars! Do you have a can do attitude? Want a workplace that is fun and engaging? Want to mentor younger customer service superstars and assist management of operations of a growing fast food retail outlet? - Mentorship opportunities. - Training and development. -...

  • Cleaner Part Time

    2 days ago

    Springfield, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partner - Bunnings. THE OPPORTUNITY City are looking for dedicated, energetic cleaning team members to work with one of Australia's most recognisable hardware stores...

  • Assistant Educator

    2 weeks ago

    Springfield, Australia G8 Education Full time

    509399 - SPRINGFIELD, QLD, 4300 - Assistant Educator - Permanent Full time Add to favourites Favourite View favourites **The Opportunity** Are you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further...

  • Mobile Phone Repair Technician

    2 days ago

    Springfield Lakes, Australia CCR SPRINGFIELD Full time

    **You must have experience in Phone Repair or Electronic repairs** Please Only Text to 0415890924 with your resume if interested Are you a skilled and experienced technician in phone and electronics repair? Do you prioritize providing exceptional customer experiences and high-quality work? Are you enthusiastic about working collaboratively in a team...

  • Casual Lead Educator Kindy Patch Springfield 1

    2 weeks ago

    Springfield, Australia G8 Education Full time

    507368 - SPRINGFIELD, QLD, 4300 - Assistant Educator - Casual Add to favourites Favourite View favourites **The Opportunity** Are you an experienced Diploma qualified Lead Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood...

  • Casual Educator Kindy Patch Springfield 1

    1 week ago

    Springfield, Australia G8 Education Full time

    515229 - SPRINGFIELD, QLD, 4300 - Assistant Educator - Casual Add to favourites Favourite View favourites **The Opportunity** Are you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early...

  • HR Water Cart Springfield Qld

    2 weeks ago

    Springfield, Australia Celotti Workforce Full time

    ONGOING WORK!! - Immediate Start - Great Hourly $$ **About the role**: Celotti Workforce is currently seeking a HR Truck/water cart operator for work with our large civil construction client, located in Springfield, QLD. These positions are Monday to Friday, 10-12 hr days with some weekend work available. - Civil Experience (Sub-divisional, road, urban...

  • Part-time Commercial Cleaner in Springfield

    2 weeks ago

    Springfield, Australia Commercial Property Cleaning Full time

    Commercial Cleaning Company in Springfield is looking for a new members of our cleaning team. We are looking for someone with experience in commercial cleaning. Equipment and chemicals and consumables provided. All supervision and training will be provided for you by our Branch Manager in Springfield. You will be reporting directly to your supervisor with...