Casual Complex Care Coordinator

16 hours ago

Richmond, Australia North Richmond Community Health Full time

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. _We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. _With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions._

**Casual Complex Care Worker - Weekend Shifts Preferred**
**AOD Outreach & Community Engagement Program**
**North Richmond Community Health (NRCH)**
**$59.09 an hour, plus casual loading.**

**Looking to make a difference on weekends?**
We’re seeking passionate Complex Care Workers to join our casual pool - **with a strong preference for those available on weekends**.

At NRCH, we support people who use drugs through trauma-informed, harm reduction-focused outreach and care. Our **AOD Outreach & Community Engagement team** provides 7-day support across the North Richmond area, offering real-time responses to complex issues like homelessness, addiction, mental illness, and food insecurity.

**About the Role**
As a Complex Care Worker, you’ll work on-foot across the North Richmond precinct, providing holistic support and brief interventions to people who use drugs. You’ll complete assessments, develop care plans, respond to overdoses, and link clients into vital services - all while building trusted relationships with community members.

This is a **casual role with weekend shifts a priority** (Saturday and Sunday AM or PM).

**Key Responsibilities**:

- Deliver outreach and brief interventions across the community
- Provide clinical assessments and escalate care where needed
- Work collaboratively with MSIR, mental health, lived experience, and outreach team members
- Share and manage caseloads and referral pathways
- Promote harm reduction, including NSP and naloxone distribution
- Engage with local residents and businesses to support safe and inclusive communities

**You’ll Bring**:

- Nursing qualification with AHPRA registration
- CPR and First Aid certification (desired)
- Experience in AOD, outreach, or harm reduction settings
- Strong engagement and communication skills
- A calm, compassionate, and trauma-informed approach
- Flexibility to work across **weekend shifts**

**Why NRCH?**
- Join a team making a tangible difference in the community
- Work alongside skilled professionals in an innovative, values-driven organisation
- Access generous salary packaging
- Be part of a supportive and purpose-led workplace

**Closing Date: 6 June 2025

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