Injury Management Specialist, Rtwss Corp

3 days ago

Chatswood, Australia EML Full time

**Injury Management Specialist, RTWSS CORP (Ops 3)**:
NSW - Chatswood Workers Compensation Full Time

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **2,800 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Chatswood**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

You are the go-to person in the team for all things medical, supporting 2x claims teams and developing the most effective return to work, return to life, injury management and recovery strategies, while delivering the right customer experience every time. This role is predominately coaching, and project based, providing, and supporting the claims teams to achieve positive Injury Management practices, compliance and iCare service standards as well as assisting in project work.

This position will be on a 12-month Max Term Contract commencing **ASAP**, based in our **Chatswood** office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Supporting Case Managers alongside the Team Leader and the Technical Specialists through the course of their day to achieve their daily activities to a high quality
- Regular one on one coaching with Case Managers focused on capability uplift in claims management strategy and project outcomes
- Monitor Injury Management plans and provide support and coaching to meet quality standards and compliance
- Engage with internal and external stakeholders
- Support RTW Programs and iCare Foundation programs
- Develop injury management plans and implement strategies including leveraging relevant resources required in managing claim scenarios

**ABOUT YOU**
- Sound communication skills and a passion for working in a team environment to achieve outcomes, customer focused approach and someone who loves attention to detail
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science, Nursing, or other Allied Health field)
- Demonstrated experience in injury management insurance / workers insurance

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity, and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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