Cdm Administrator and Medical Receptionist

**Job Opportunity: Medical Receptionist & CDM Administrator**

**Riverstone Medical Practice (RFMP)** is seeking a motivated and dedicated individual to take on a dual role**:Medical Receptionist & Chronic Disease Management (CDM) Administrator**.

**Are you looking for a role where you can make a difference in people's lives?** We are looking for someone to join our team and assist with supporting GPs in delivering high-quality healthcare to their patients. You need to be caring and have good communication skills, along with a genuine interest in patient care and proactive health management.

**Key Responsibilities**:

- **Chronic Disease Management Clinic**:

- Champion the management of the Chronic Disease Management (CDM) clinic, ensuring that all eligible patients receive timely care plans and health assessments.
- Work closely with doctors to facilitate and monitor patient health assessments, care plans, and follow-up treatments.
- Ensure all patients are regularly followed up to confirm the effectiveness of their care plan and maintain ongoing communication with the patient regarding their clinical journey.
- Coordinate follow-up calls to remind and encourage patients to adhere to their care plans and follow the instructions provided by their treating doctors.
- Monitor the system to ensure that no eligible patient is missed in receiving a yearly assessment and care plan.
- **Medical Reception Duties**:

- Provide exceptional customer service to patients, ensuring a smooth and welcoming experience.
- Schedule appointments and ensure efficient management of patient records.
- Manage patient queries, phone calls, and appointments with a focus on maintaining the highest standard of care.
- Assist in patient flow and coordination of doctor schedules.

**Qualifications**:

- Previous experience in a medical or healthcare setting is highly desirable.
- Strong communication and organisational skills.
- Knowledge of Chronic Disease Management (CDM) processes, care plans, and health assessments.
- Ability to work independently, take initiative, and collaborate effectively with healthcare providers.
- A genuine interest in patient care and promoting proactive health management

**Why Join Riverstone Medical Practice?**
- Be part of a team that values holistic patient care and long-term health outcomes.
- Play a key role in disease prevention and supporting patients through their clinical journeys.
- Competitive salary and work-life balance in a supportive, professional environment.

**Job Types**: Full-time, Part-time

Pay: $26.00 - $30.00 per hour

Expected hours: 24 - 38 per week

Schedule:

- 8 hour shift

Application Question(s):
**Experience**:

- Medical admin: 2 years (required)
- Customer service: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 31/01/2025
Expected Start Date: 10/02/2025