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Welcome to HotDoc
Founded in Melbourne, Australia in 2012, HotDoc is Australia’s largest patient engagement platform with over 8 million app downloads in Australia.
The past 18 months have seen massive growth for our business, our team, and our community. We now work with over 21,000 practitioners around Australia, including GPs, Allied Health, Dental Practices, Specialists, and Optometrists. We’ve helped patients book over 9 million COVID-19 vaccinations (and counting)
We have ambitious goals to improve the healthcare experience for everyone in Australia with exceptional patient journeys, and we’re looking for extraordinary individuals to help us get there.
**What’s in it for you**
The person in this role will:
- **Have impact**:HotDoc stores lots of private information about patients, and for us to make healthcare more accessible we need to enable patients and practices to trust our security and privacy practices. You will be key to our mission and this goal for millions of Australians
- **Develop new skills**: HotDoc is a great growth environment, full of talented, collaborative people building modern tech. It’s dynamic, and we want to achieve great things. You will get to take ownership, drive things to completion and focus on skills that you want to improve as you grow.
- **Experience great culture**:HotDoc is a small tech company with flexible working, great team events and HotWeeks. Your manager takes collaboration, support and teamwork seriously
- **Use your skills**:We will ask you to bring all your skills to bear and practice them. It’s good to be recognised for the value you bring to the team.
**What will you be doing?**
You will drive the ownership and understanding of controls and risks but also provide security education, threat modelling and risk assessment services in conjunction with the broader security team.
You will do this by:
- Supporting continuous improvement in security maturity through consulting, education and risk alignment discussions.
- Holding threat modeling and risk assessment workshops, empowering developers and HotDoc staff to prioritise or deprioritise security work by focusing on areas of high-impact, accepting appropriate risks and escalating risks where support or decisions are required.
- Identifying control owners and supporting them to define, design and implement their controls in compliance with risk appetite and obligations.
- Facilitating periodic internal and external audits against manually tested controls, including supporting control owners to assess the effectiveness of their controls and remediate or risk accept ineffective controls.
- Bachelor in Information Systems, Business Administration, Risk Management or equivalent experience.
- CISSP, CISA or equivalent certification or equivalent experience.
- Strong knowledge of risk management and frameworks.
- Strong knowledge of regulatory, policy and general compliance management.
- Strong knowledge of cyber security landscape and threats.
- Knowledge of Health Technology or Small-scale technology firms.
- Strong experience of process and driving change in a cloud-based environment, or the ability to abstractly interact with those concepts.
- Strong interpersonal skills and the ability to work with a wide range of stakeholders.
**You’re just the person we’re looking for if you can demonstrate that**
- You’re a socially conscious person who wants to be in a role that positively impacts Australian healthcare
- You’re empathetic and care about doing right by others
- You can take ownership of problems and their solutions
- You’re prepared to speak up and question the status quo
- You’re passionate about technology, health IT and/or SaaS
**What do our employees love about working for HotDoc?**
Our people are at the heart of HotDoc. We are an employee first company and recognise that we can’t provide a great patient experience, if we don’t look out for our employees.
- Remote & hybrid workers are all set up to work effectively from home.
- Hybrid workers can enjoy the flexibility to work from home and work from our Melbourne CBD Office.
- Access to our free Health & Wellbeing Program.
- Access to a generous L&D and book budget and free access to the Go1 platform.
- Parental leave program including 12 weeks paid primary caregiver pay & 6 weeks paid secondary caregiver pay.
- 3 x HotWeeks per year with company wide events & activities in the office for all remote and hybrid staff.
- Access to 8 EAP sessions per year through Uprise.
- Access to Career & Strengths coaching with out in-house L&D Coach.
- Dedicated Manager training & Leadership Coaching Program for developing leaders.
**HotDoc is a place where you can be you.
