Operations Manager

**PRIMARY RESPONSIBILITIES**
- Maintain strong business relationships with existing customers while supporting contractual requirements between client and NOV WSS Australia. Attending as and when required client office based or online meetings when requested.
- Accountable for the thorough implementation of operational initiatives working closely with the local team and clients to support ongoing active contracts.
- In collaboration with Country Manager Australia set achievable targets in identifying and implementing KPIs for service and rental metrics improvements.
- P&L accountability assisting with in-country budgets, revenues and outlined costs ensuring increased profitability is maintained in the business unit.
- Support Country Manager with weekly revenue and costs forecasting in line with current operational activities.
- Review and approve where required requisitions raised within JDE (Within DOA Limits).
- Assist with Inventory management to ensure sufficient stocking levels are maintained to support ongoing and upcoming activity.
- Fully assist Finance team where support is required to ensure on time payment of client invoices submitted within contractual terms and conditions.
- As part of the management team conduct regular (Quarterly Where possible) rig site visits to review ongoing NOV WSS field operations. This covers both on and offshore operations.
- Identify and raise opportunities and challenges in country and present proposals to create value and increase operational efficiency where possible.
- Support Internal Adhoc reporting requirements as and when required by the management team.
- Ensure NOV WSS product offering aligns with current and future business strategies of existing customers.
- Work effectively with other NOV group segments in the region.
- An element of out of hours working is required due to the nature of the business and the need to support ongoing operations
- Any other reasonable tasks or duties requested by Management team.

**KNOWLEDGE, SKILLS AND ATTRIBUTES**

**Strategic**
- Ability to understand the strategic direction of the business (Strategic Agility)
- Able to understand the business needs and drivers (Business Acumen)
- Delivers solutions and decisions that are effective and constructively impact both NOV and our customer’s organisation (Decision quality & problem solving)

**Operating**
- Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines (Timely Decision Making)
- Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing Others)
- Able to define, work within and improve business processes whilst exercising good judgement based on immediate and future business needs. (Process Management)

**Confidence**
- Can be counted on to take personal responsibility in challenging situations and be willing to engage in disputes in order to settle them equitably (Conflict Management)

**Energy**
- Will be energized by challenges and drawn towards opportunities (Drive for Results)

**Organisational**

Confident and professional when representing the company in person and in writing (Presentation Skills/ Written Communication)

**Strategic**
- Ability to understand the strategic direction of the business (Strategic Agility)
- Able to understand the business needs and drivers (Business Acumen)
- Delivers solutions and decisions that are effective and constructively impact both NOV and our customer’s organisation (Decision quality & problem solving)

**Operating**
- Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines (Timely Decision Making)
- Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing Others)
- Able to define, work within and improve business processes whilst exercising good judgement based on immediate and future business needs. (Process Management)

**Confidence**
- Can be counted on to take personal responsibility in challenging situations and be willing to engage in disputes in order to settle them equitably (Conflict Management)

**Energy**
- Will be energized by challenges and drawn towards opportunities (Drive for Results)

**Organisational**
- Confident and professional when representing the company in person and in writing (Presentation Skills/ Written Communication)

**Personal and Interpersonal**
- Imbued with a strong sense of customer focus (internal/external) (Customer Focus)
- Promotes a win-win ethos and inclusive team culture in line with business strategy (Building effective teams)
- Committed to self-improvement and development through the role in order to achieve career goals (Self
- development)
- Firm and diplomatic when negotiating (Negotiating

**Qualifications**:
Engineering / Business degree or equivalent

**Experience**:

- Experience in a similar position with internati