Head of Billings and Collections

2 weeks ago

Glen Waverley, Australia Sharp & Carter Full time

Oversee and lead a large team & recognise opportunities for change
- Based in Melbourne's South East with onsite parking
- Generous salary with hybrid working from home options

**Our Client**:
Partnering with one of Australia's largest healthcare providers with a network of hospitals across every state and territory in Australia. Rapidly growing and expanding, this reputable business is leading the way with high quality patient care across all levels and driving a portfolio valued at $3billion across the billing and collections space per annum.

**The Role**:
Reporting into the Group General Manager, this roles key priorities will be to:

- Drive and deliver an exceptional billing and collections services inline with best practices
- Reporting on key performance indicators and communicating effectively with all relevant internal and external stakeholders.
- Implement quality improvement frameworks and support the achievement of accreditation by identifying the department’s quality improvement plan, engaging staff on improvements projects and audits, reviewing relevant policies and procedures.
- Create and maintain a high-performing Billing and Collections department that delivers results and ensures success by visibly leading a values and safety-led workplace culture.
- Provide the team with coaching, mentorship and billing and collection education - to maximise team retention.
- Support our Doctor and Medical Practitioner partners by building and maintaining positive working relationships ensuring that they adopt the hospital’s billing and collections processes.
- Initiate, scope and lead various major initiatives and projects geared at transforming the function and business going forward
- Deliver commercial outcomes and operational efficiencies by leveraging data to proactively identify, maintain and improve hospital billing and collections performance

***

**About you**:

- Excellent communicator
- Consistent in your work and results
- Decisive with decision making
- A high level of attention to detail

***

**Benefits**:

- Generous renumeration with bonus structure
- Job security with a permanent role
- Working from home flexibility
- Reputable business with growth opportunities
- Opportunity to drive improvements within the finance division
- Lead, train and develop the staff members within the department

**To Apply

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